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From 02/21/2025 to 03/02/2025

02/28/2025

06:35 PM Sakoon - Counsellor Bug #13079 (Resolved): Sign up as counsellor form - if not entered anything in the fields & clicked on Sign Up button then error message displaying is Something field missing. Check message below in description
Ritik Rasenia
11:29 AM Sakoon - Counsellor Bug #13079 (Closed): Sign up as counsellor form - if not entered anything in the fields & clicked on Sign Up button then error message displaying is Something field missing. Check message below in description
!clipboard-202502281123-5qzmq.png!
Pleas show error messages for each field below the fields name..like Name is requ...
priyanka Sharma
06:20 PM Sakoon - Client Bug #12781 (Resolved): If appointment is cancelled by Client or Counsellor anyone then text should come "Cancelled" instead of Cancel. Change this everywhere
Goverdhan verma
01:16 PM Sakoon - Client Bug #12781 (Reopened ): If appointment is cancelled by Client or Counsellor anyone then text should come "Cancelled" instead of Cancel. Change this everywhere
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priyanka Sharma
05:06 PM Sakoon - Client Bug #12783 (Resolved): Sign up As a Client --> Phone code and Terms & conditions should be mandatory
Goverdhan verma
05:05 PM Sakoon - Client Bug #8323 (Resolved): Appointment > Change the spelling of "Reshudules" to "Reschedule"
Goverdhan verma
05:05 PM Sakoon - Client Bug #8327 (Resolved): Book Appointment > Displaying 2 times Stress in Concerns.
Goverdhan verma
05:00 PM Sakoon - Client Bug #13096 (Resolved): Reschedule slot email - Spelling mistake Counselor . Correct to "COunsellor"
Goverdhan verma
03:11 PM Sakoon - Client Bug #13096 (Closed): Reschedule slot email - Spelling mistake Counselor . Correct to "COunsellor"
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priyanka Sharma
04:59 PM Sakoon - Client Bug #13090 (Resolved): Appointment list - Completed Booking id still showing under Approved Tab and change the tab name Complete to "Completed"
Goverdhan verma
12:58 PM Sakoon - Client Bug #13090 (Closed): Appointment list - Completed Booking id still showing under Approved Tab and change the tab name Complete to "Completed"
!clipboard-202502281257-tekih.png!
priyanka Sharma
04:59 PM Sakoon - Client Bug #13094 (Resolved): Assessment form - why it says phone format is invalid? If this is invalid then use same validation at the time of sign up user.
Goverdhan verma
03:03 PM Sakoon - Client Bug #13094 (Closed): Assessment form - why it says phone format is invalid? If this is invalid then use same validation at the time of sign up user.
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priyanka Sharma
04:58 PM Sakoon - Client Bug #13070 (Resolved): Dashboard - Total Spending - Amount showing wrong. Client has pay only 50Euro but it shows 100...Admin book appointment on behalf of client & then client did payment
Goverdhan verma
04:55 PM Sakoon - Admin Bug #13105 (Closed): Admin added client availability - 3 slots in any date but when admin goes to book appointment on behalf of the client it shows only one slot there
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priyanka Sharma
04:51 PM Sakoon - Counsellor Bug #12234 (Resolved): If user cannot book appointment of today's date then Counsellor should not able to select today's date in availability
The process is changed, the counsellor and admin is fill the availability today and also booked an appointment on beh... Ritik Rasenia
04:46 PM Sakoon - Counsellor Bug #13074 (Resolved): Counsellor --> 5 slots are showing available but in booking time is not showing that time
please check fresah data i was fixed Ritik Rasenia
04:27 PM Sakoon - Client Bug #12791 (Resolved): Cancelled Booking email - Check spelling of "Cancelled". It should be "Cancelled" instead of Canceled
Goverdhan verma
12:48 PM Sakoon - Client Bug #12791 (Reopened ): Cancelled Booking email - Check spelling of "Cancelled". It should be "Cancelled" instead of Canceled
priyanka Sharma
04:25 PM Sakoon - Counsellor Bug #12793 (Resolved): Booking Slots List Not Refreshing Correctly When Counsellor Views or Selects a Different another date slot
Ritik Rasenia
04:17 PM Sakoon - Counsellor Bug #12836 (Closed): Counsellor profile completion page - Bio field - Please upload your Bio. text should change to "Please enter your bio"
priyanka Sharma
04:12 PM Sakoon - Counsellor Bug #12836 (Reopened ): Counsellor profile completion page - Bio field - Please upload your Bio. text should change to "Please enter your bio"
!clipboard-202502281612-xycoz.png!
priyanka Sharma
04:16 PM Sakoon - Counsellor Bug #13097 (In Progress): Counsellor list - Status column should be "Approved" Cancelled" , "Blocked"
done on local but not deployed
Ritik Rasenia
03:33 PM Sakoon - Counsellor Bug #13097 (Closed): Counsellor list - Status column should be "Approved" Cancelled" , "Blocked"
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priyanka Sharma
04:15 PM Sakoon - Counsellor Bug #12842 (Reopened ): When a counselor marks their availability as "Leave," the record should be removed from the availability list immediately. However, the record only disappears after refreshing the page
priyanka Sharma
04:14 PM Sakoon - Counsellor Bug #12789 (Reopened ): After updating appointment status no success message appeared. I am updating status from approve to Complete but no message displaying like Status Updated and status should be "Completed" after updating instead of complete
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priyanka Sharma
04:13 PM Sakoon - Counsellor Bug #13083 (Closed): After sign up counsellor received email to complete profile - Here "Counsellor" spelling is incorrect. Please correct counselor to "counsellor"
priyanka Sharma
12:44 PM Sakoon - Counsellor Bug #13083 (Resolved): After sign up counsellor received email to complete profile - Here "Counsellor" spelling is incorrect. Please correct counselor to "counsellor"
Ritik Rasenia
11:52 AM Sakoon - Counsellor Bug #13083 (Closed): After sign up counsellor received email to complete profile - Here "Counsellor" spelling is incorrect. Please correct counselor to "counsellor"
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priyanka Sharma
04:11 PM Sakoon - Counsellor Bug #12226 (Reopened ): Validation message should disappear once we select or fill required fields. It still showing after filling required fields
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priyanka Sharma
03:21 PM Sakoon - Counsellor Bug #12226 (Resolved): Validation message should disappear once we select or fill required fields. It still showing after filling required fields
Ritik Rasenia
11:58 AM Sakoon - Counsellor Bug #12226 (In Progress): Validation message should disappear once we select or fill required fields. It still showing after filling required fields
Ritik Rasenia
11:32 AM Sakoon - Counsellor Bug #12226 (Resolved): Validation message should disappear once we select or fill required fields. It still showing after filling required fields
done Ritik Rasenia
03:45 PM Sakoon - Counsellor Bug #13091 (In Progress): Counsellor when book appointment on behalf of client - then pending appointments currently showing on dashboard under recent appointment activity. we can show same on Appointment list. Discuss with dharmveer sir once
on local done but not deployed Ritik Rasenia
02:28 PM Sakoon - Counsellor Bug #13091 (Closed): Counsellor when book appointment on behalf of client - then pending appointments currently showing on dashboard under recent appointment activity. we can show same on Appointment list. Discuss with dharmveer sir once
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priyanka Sharma
03:41 PM Sakoon - Counsellor Bug #12787 (Closed): Counsellor & Client both - Bookings which has status approved should say "Approved" instead of Approve. Check everywhere
priyanka Sharma
03:37 PM Sakoon - Counsellor Bug #13098 (Closed): Counsellor book appointment on the behalf of client- it shows 0 slots but when clicked on the slot is shows 1 slot. che
priyanka Sharma
03:35 PM Sakoon - Counsellor Bug #12840 (Closed): Clients - Book appointment for any client - This dropdown should not come if counsellor specialty is only for family.
priyanka Sharma
03:33 PM Sakoon - Counsellor Bug #13095 (In Progress): Availability list - After marking as leave button name should replace to "Marked As Leave"
Ritik Rasenia
03:09 PM Sakoon - Counsellor Bug #13095 (Closed): Availability list - After marking as leave button name should replace to "Marked As Leave"
!clipboard-202502281508-qhzog.png!
priyanka Sharma
03:30 PM Sakoon - Counsellor Bug #12824 (Closed): Once an admin blocks a counsellor, the system should immediately log the counsellor out of the system instead of showing blank data. The counsellor should be informed that their account has been blocked.
priyanka Sharma
03:28 PM Sakoon - Counsellor Bug #12792 (Closed): Incorrect 'Available Today' Message Displayed on Counsellor’s Slot List When No Availability is Added for Today (19th Feb)
priyanka Sharma
03:24 PM Sakoon - Client Bug #12846 (Closed): On dashboard there are 2 appointments showing one is cancelled(cancel due to counsellor marked as leave) and another is rescheduled. But if i check Appointment list only 1 booking showing under Rescheduled
priyanka Sharma
03:21 PM Sakoon - Counsellor Bug #13087 (Resolved): Success message appeared wrong after marking booking as cancel...Message should be Booking marked as cancelled. It shows Booking mark as completed
Ritik Rasenia
02:37 PM Sakoon - Counsellor Bug #13087 (In Progress): Success message appeared wrong after marking booking as cancel...Message should be Booking marked as cancelled. It shows Booking mark as completed
Ritik Rasenia
12:39 PM Sakoon - Counsellor Bug #13087: Success message appeared wrong after marking booking as cancel...Message should be Booking marked as cancelled. It shows Booking mark as completed
!clipboard-202502281239-mprdd.png!
priyanka Sharma
12:38 PM Sakoon - Counsellor Bug #13087 (Closed): Success message appeared wrong after marking booking as cancel...Message should be Booking marked as cancelled. It shows Booking mark as completed
!clipboard-202502281238-xqjwi.png!
priyanka Sharma
03:20 PM Sakoon - Counsellor Bug #12236 (Resolved): Counsellor Login > Deactivated client should not display in the client list.
Ritik Rasenia
03:15 PM Sakoon - Client Bug #12843 (Closed): Total Spending Amount Shows as 0 After Rescheduling Appointment.
priyanka Sharma
03:09 PM Sakoon - Client Bug #12796 (Resolved): When Counsellor Booked slot on behalf of the client - email message displayed is incorrect. Please correct as per below-
Goverdhan verma
01:10 PM Sakoon - Client Bug #12796 (Reopened ): When Counsellor Booked slot on behalf of the client - email message displayed is incorrect. Please correct as per below-
priyanka Sharma
03:04 PM Sakoon - Client Bug #12826 (Closed): Assessment save successfully change to "Assessment saved successfully"
priyanka Sharma
03:04 PM Sakoon - Client Bug #12788 (Closed): Client --> Assessment form --> Personals Details --> Applicant is not able to update her/his profile after once submitted
priyanka Sharma
02:47 PM Sakoon - Client Bug #12785 (Closed): Client --> Login --> Profile --> Assessment Form --> Designing issue when I hit the submit button without filling
priyanka Sharma
02:40 PM Sakoon - Client Bug #12830 (Closed): Invoice - Hide this taxed column....currently we are not taking any tax
priyanka Sharma
02:40 PM Sakoon - Client Bug #12828 (Closed): I am searching for Couple but it shows family counsellor also
priyanka Sharma
02:37 PM Sakoon - Client Bug #12820 (Closed): Check spelling of canceled in text "You have canceled the transaction!"...Correct to Cancelled and if payment failed in any case then there should be button to Go back to booking again
priyanka Sharma
02:36 PM Sakoon - Client Bug #12218 (Closed): Password reset successful email - The message "Hey Your password has been reset successfully" is informal and could be improved for professionalism and clarity. check below
priyanka Sharma
02:34 PM Sakoon - Client Bug #12780 (Closed): Appointment list - After changing status message displayed "Status change successfully". It should be "Status updated successfully"
priyanka Sharma
02:33 PM Sakoon - Client Bug #12214 (Closed): Sign up form - Password field validation message - please correct message "Please should be strong!" to "Password must be strong"
priyanka Sharma
02:33 PM Sakoon - Client Bug #11590 (Closed): Client login > Book Appointment > Change the colour when selected.
priyanka Sharma
02:31 PM Sakoon - Counsellor Bug #12771 (Reopened ): Sign up as a Counsellor & Client - No Validation for 'Agreeing' Checkbox – Users Can Register Without Consent
priyanka Sharma
02:30 PM Sakoon - Client Bug #12233 (Closed): Book Appointment - why it says Available with Button No Availability. Not understand exactly. If counsellor is Available the Book Appointment Button should shown. Please correct
priyanka Sharma
02:29 PM Sakoon - Client Bug #12216 (Closed): Login - Please correct validation message "Oppes! You have entered invalid credentials." . Correct is "Oops! You have entered invalid credentials."
priyanka Sharma
02:29 PM Sakoon - Client Bug #12777 (Closed): No Error Message Displayed When Clicking 'Book Appointment' Without Selecting a Slot
priyanka Sharma
02:21 PM Sakoon - Counsellor Bug #12798 (Closed): Slot Deletion and Multiple Booking Issues When Counsellor Books Appointments on Behalf of Client
priyanka Sharma
01:35 PM Sakoon - Client Bug #8338 (Closed): Dashboard > Why this dashboard is displaying in the client login.
priyanka Sharma
01:34 PM Sakoon - Client Bug #12213 (Reopened ): Sign Up as a Client - check issues below
priyanka Sharma
01:33 PM Sakoon - Client Bug #12860 (Reopened ): No option is there to upload profile pic of client user. Checked on client portal & admin panel also
priyanka Sharma
01:26 PM Sakoon - Client Bug #12221 (Closed): I am able to Sign Up without selecting phone code dropdown.
priyanka Sharma
01:26 PM Sakoon - Client Bug #12220 (Closed): Logout success message should be "Logged out successfully"
priyanka Sharma
01:25 PM Sakoon - Client Bug #12217 (Closed): Login - Getting page expired issue if entered wrong password . Please check screenshot below
priyanka Sharma
01:25 PM Sakoon - Client Bug #12232 (Closed): Copyright footer - © 2024 Sakoon - Peace of Mind ...should change to current year 2025 for all accounts.
priyanka Sharma
01:25 PM Sakoon - Client Bug #12219 (Closed): When a user attempts to log in with incorrect credentials, the email and password fields are cleared automatically.
priyanka Sharma
01:23 PM Sakoon - Client Bug #12823 (Closed): Incorrect Error Message and Blank Data Displayed When Client’s Account is Deactivated
priyanka Sharma
01:22 PM Sakoon - Client Bug #13069 (Closed): Appointment - Pending - CSV button not clickable - Admin book appointment on behalf of client
priyanka Sharma
12:02 PM Sakoon - Client Bug #13069 (Resolved): Appointment - Pending - CSV button not clickable - Admin book appointment on behalf of client
Goverdhan verma
01:20 PM Sakoon - Client Bug #12829 (Closed): Special offer - Booking Slots list - Showing Undefined Date & slots repeated on select again same slot time.
priyanka Sharma
01:19 PM Sakoon - Client Bug #12841 (Closed): When client goes to reschedule appointment what this text display Tick Clients:??
priyanka Sharma
01:16 PM Sakoon - Client Bug #12779 (Closed): Duplicate Appointments Due to Payment Error – Transaction Cancelled But Appointments Appear Multiple Times
priyanka Sharma
12:36 PM Sakoon - Client Bug #12779 (Resolved): Duplicate Appointments Due to Payment Error – Transaction Cancelled But Appointments Appear Multiple Times
Goverdhan verma
01:00 PM Sakoon - Client Bug #12847 (Closed): Appointment List - Tab name should replace Reschedule to "Rescheduled" & Cancel to "Cancelled"
priyanka Sharma
12:59 PM Sakoon - Client Bug #12822 (Closed): Appointment list > CSV file download > why £50" showing instead of "£50". ?
priyanka Sharma
12:59 PM Sakoon - Client Bug #12821 (Closed): Comma Incorrectly Displayed After Single Concern in Counsellor List on Booking Appointment Page
priyanka Sharma
12:59 PM Sakoon - Client Bug #12800 (Closed): Counsellor has updated status to completed but client not getting status of Completed. There is no tab of completed where client can se his/her completed appointments. And for completed appointments meeting link still showing
priyanka Sharma
12:02 PM Sakoon - Client Bug #12800 (Resolved): Counsellor has updated status to completed but client not getting status of Completed. There is no tab of completed where client can se his/her completed appointments. And for completed appointments meeting link still showing
Goverdhan verma
12:53 PM Sakoon - Client Bug #12819 (Closed): Book appointment - Check any counselor profile --it shows No availability Button with Available text. what does it mean? Remove Available text in this case
priyanka Sharma
10:12 AM Sakoon - Client Bug #12819 (Resolved): Book appointment - Check any counselor profile --it shows No availability Button with Available text. what does it mean? Remove Available text in this case
Goverdhan verma
12:52 PM Sakoon - Client Bug #12817 (Closed): Book Appointment page > Search field > Search counselors by name placeholder text ... counselor spelling mistake. Correct to "Counsellor"
priyanka Sharma
12:52 PM Sakoon - Client Bug #12804 (Closed): Payment details - After applying coupon button name should change to text "Coupon applied" and should have option to remove coupon & apply another
priyanka Sharma
12:47 PM Sakoon - Client Bug #13086 (Resolved): When booking an appointment it shows 1 available slots but there are 2 slots available. Check ss
tested this issue for with @priyanka , but didn't the the issue again , if there is any other scenario , for this ... Goverdhan verma
12:31 PM Sakoon - Client Bug #13086 (Closed): When booking an appointment it shows 1 available slots but there are 2 slots available. Check ss
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priyanka Sharma
12:25 PM Sakoon - Counsellor Bug #12839 (Reopened ): Counselor Can't Edit Booked Slots in Availability List. Already booked slots should not able to edit
priyanka Sharma
12:13 PM Sakoon - Counsellor Bug #12776 (Reopened ): Counsellor profile approved email - Check issues below :
!clipboard-202502281213-dae92.png!
priyanka Sharma
12:11 PM Sakoon - Counsellor Bug #12231 (Reopened ): Counsellor profile rejected email - need to update text as per below . please copy the below text & update it in your code.
!clipboard-202502281211-0ezme.png!
priyanka Sharma
12:04 PM Sakoon - Counsellor Bug #12227 (Closed): After completing profile of Counsellor success message appeared is wrong "Thank for all required documents submit. Your profile under Review process!! ". please correct with below text
priyanka Sharma
11:59 AM Sakoon - Counsellor Bug #12224 (Closed): After logging in, the 'Complete Your Profile' page appeared. When I clicked on the Sakoon logo, a blank screen was displayed. It should not be clicked until i complete the profile.
priyanka Sharma
11:53 AM Sakoon - Counsellor Bug #12225 (Closed): Counsellor complete profile - Are you a dropdown - spelling "Psychiatris" is incorrect. Please confirm is it "Psychiatrist" or "Psychiatry"
priyanka Sharma
11:47 AM Sakoon - Counsellor Bug #12223 (Closed): After counsellor registration success message appeared is "Thank you register with us! You received an email for complete profile! For any query please connect with us at Ph: ....". Replace this with below provided text
priyanka Sharma
11:47 AM Sakoon - Counsellor Bug #11616 (Closed): Register new counsellor > After entering details, click on submit > displaying error.
priyanka Sharma
11:34 AM Sakoon - Counsellor Bug #12222 (Closed): Sign up form - check issues below
priyanka Sharma
11:21 AM Sakoon - Counsellor Bug #12837 (Closed): Counsellor check own Availability details - Contact on - & Phone...remove & from here. Only Phone text should come
priyanka Sharma
11:20 AM Sakoon - Counsellor Bug #12834 (Closed): My Booking - Calendar View - check any 1 booking showing 21DD Booking...what is DD here?
priyanka Sharma
11:19 AM Sakoon - Counsellor Bug #12782 (Closed): Counsellor Able to Add Availability for Past Time Slots on Today's Date.
priyanka Sharma
11:19 AM Sakoon - Counsellor Bug #12812 (Closed): "Messed Content Displayed in Counsellor Bio When Viewing Own Profile"
priyanka Sharma
11:17 AM Sakoon - Counsellor Bug #12859 (Reopened ): My Booking list - client default profile pic showing. Please remove it
priyanka Sharma
11:04 AM Sakoon - Counsellor Bug #12861 (Closed): Calendar view - Keep "C" capital for calendar View button. Check screenshot
priyanka Sharma
11:01 AM Sakoon - Counsellor Bug #13066 (Closed): Dasboard - Cumulative /Today - Total Appointment should be "Total Appointments"
priyanka Sharma
10:59 AM Sakoon - Counsellor Bug #13068 (Closed): Under Profile - Dashboard & Profile link again showing . Why? Check Screenshot
priyanka Sharma
10:14 AM Sakoon - Client QUERY #12806 (Feedback): Why text appeared Available if there is no slot available. This text & Book appointment button should not come if there is no more slot available for booking
I have removed the Available text , which is confusing
and for the negative slots , please provide me the proper ...
Goverdhan verma

02/27/2025

06:39 PM Sakoon - Client Bug #12233 (Resolved): Book Appointment - why it says Available with Button No Availability. Not understand exactly. If counsellor is Available the Book Appointment Button should shown. Please correct
Goverdhan verma
06:36 PM Sakoon - Client Bug #12831 (Resolved): Recent Appointment Activity - Meeting Link is call if i click on it blank screen appears. Discuss with Dharmveer sir what we have to do in this case. If it's not video call then it shouldn't be clickable
Goverdhan verma
06:26 PM Sakoon - Client Bug #12852 (Closed): Admin --> Client --> Sign up as a client -->Religion field is missing, when new clients Register for the first time, but on the admin side there is an option for "Religion" and it is mandatory
Fixed!
Mohd Irfan
06:22 PM Sakoon - Client Bug #12833 (Resolved): Special Offer - Book Appointment - Text "Available Today" should not come id no slot available. Check Search list page also...Available text & book Appointment shouldn't come
Goverdhan verma
05:56 PM Sakoon - Client Bug #12829 (Resolved): Special offer - Booking Slots list - Showing Undefined Date & slots repeated on select again same slot time.
Goverdhan verma
05:37 PM Sakoon - Counsellor Bug #12795 (Closed): Counsellor --> Login --> Dashboard --> Recent Appointment --> View all --> The reset button should also be included in the filter options.
Fixed!
!clipboard-202502271737-qthkq.png!
Mohd Irfan
02:31 PM Sakoon - Counsellor Bug #12795 (Resolved): Counsellor --> Login --> Dashboard --> Recent Appointment --> View all --> The reset button should also be included in the filter options.
Ritik Rasenia
05:30 PM Sakoon - Counsellor Bug #12799 (Closed): Counsellor --> Login --> Dashboard --> Profile Edit --> professional Details section --> Please mention the file format and which type of document counselor can update because in the profile counsellor is able to update pdf file.
Fixed!
only validation implement for image field,
Mohd Irfan
05:09 PM Sakoon - Admin Bug #13075 (Closed): Admin --> Availability --> List --> The admin is unable to mark the counselor as "On Leave" due to the counselor's availability list.
Issue Description:
The admin is unable to mark the counselor as "On Leave" due to the counselor's availability lis...
Mohd Irfan
05:01 PM Sakoon - Counsellor Bug #13074 (Closed): Counsellor --> 5 slots are showing available but in booking time is not showing that time
Issue Description:
5 slots are showing available but in booking time is not showing that time
See attached scr...
Mohd Irfan
04:56 PM Sakoon - Admin Bug #13073 (Closed): Admin --> Book appointment for the client --> Dashboard amount should not be shown when till the client pay the amount

Total Revenue --> Admin --> Book appointment for the Client --> Dashboard amount should not be shown when till th...
Mohd Irfan
04:48 PM Sakoon - Admin Bug #13072 (Closed): Admin --> Dashboard --> Revenue --> Revenue should arrive year month, week and day but currently, Revenue amount is arriving only for year
Issue Description:
Total Revenue --> Revenue should arrive year month, week and day but currently, Revenue amount...
Mohd Irfan
04:36 PM Sakoon - Counsellor Bug #12782 (Resolved): Counsellor Able to Add Availability for Past Time Slots on Today's Date.
Ritik Rasenia
04:00 PM Sakoon - Counsellor Bug #13068 (Resolved): Under Profile - Dashboard & Profile link again showing . Why? Check Screenshot
Ritik Rasenia
03:20 PM Sakoon - Counsellor Bug #13068 (Closed): Under Profile - Dashboard & Profile link again showing . Why? Check Screenshot
!clipboard-202502271519-cbuco.png!
priyanka Sharma
03:55 PM Sakoon - Counsellor Bug #12790 (Resolved): Counsellor Booking Slots List - Check how counsellor slots list increased for the same slot again and again. check video. There are 4 slots but it shows multiple repeated same again .
Ritik Rasenia
03:37 PM Sakoon - Client Bug #13070 (Closed): Dashboard - Total Spending - Amount showing wrong. Client has pay only 50Euro but it shows 100...Admin book appointment on behalf of client & then client did payment
!clipboard-202502271536-2xyi1.png!
priyanka Sharma
03:32 PM Sakoon - Client Bug #13069 (Closed): Appointment - Pending - CSV button not clickable - Admin book appointment on behalf of client
!clipboard-202502271531-d46mz.png!
priyanka Sharma
03:22 PM Sakoon - Counsellor Bug #12789 (Resolved): After updating appointment status no success message appeared. I am updating status from approve to Complete but no message displaying like Status Updated and status should be "Completed" after updating instead of complete
Ritik Rasenia
03:17 PM Sakoon - Counsellor Bug #13066 (Resolved): Dasboard - Cumulative /Today - Total Appointment should be "Total Appointments"
Ritik Rasenia
03:12 PM Sakoon - Counsellor Bug #13066 (Closed): Dasboard - Cumulative /Today - Total Appointment should be "Total Appointments"
!clipboard-202502271512-ytqi4.png!
priyanka Sharma
03:14 PM Sakoon - Admin Bug #13067 (Closed): Dashboard - Cumulative Data - No of Counsellor should be No of Counsellors, Same for - No of Clients , No of Appointments...
!clipboard-202502271513-5muhf.png!
priyanka Sharma
03:05 PM Sakoon - Admin Bug #13065 (Closed): Add availability - Select counsellor - latest counsellor should shown at top
!clipboard-202502271504-iuysx.png!
priyanka Sharma
01:43 PM Sakoon - Client Bug #12843 (Resolved): Total Spending Amount Shows as 0 After Rescheduling Appointment.
Goverdhan verma
01:43 PM Sakoon - Client Bug #12846 (Resolved): On dashboard there are 2 appointments showing one is cancelled(cancel due to counsellor marked as leave) and another is rescheduled. But if i check Appointment list only 1 booking showing under Rescheduled
Goverdhan verma
01:05 PM Sakoon - Client Bug #12851 (Resolved): Slot Shows as 'Already Booked' After Cancellation, Even Though It's Available for Rebooking
Goverdhan verma
12:44 PM Sakoon - Admin Bug #13063 (Closed): Admin --> Login --> Dashboard --> Coupon --> List --> if the admin deletes the coupon then the status should be updated instantly instead of after the refresh
Issue Description:
if the admin deletes the coupon then the status should be updated instantly instead of after t...
Mohd Irfan
12:41 PM Sakoon - Client Bug #12785 (Resolved): Client --> Login --> Profile --> Assessment Form --> Designing issue when I hit the submit button without filling
Goverdhan verma
12:29 PM Sakoon - Admin QUERY #13062 (New): Admin --> Dashboard --> Coupon --> Add Coupon --> The coupon Amount can't exceed the Total amount
Issue Description:
The coupon Amount can't exceed the Total amount ( admin is able to create a coupon with max amo...
Mohd Irfan
12:27 PM Sakoon - Counsellor Bug #12798 (Resolved): Slot Deletion and Multiple Booking Issues When Counsellor Books Appointments on Behalf of Client
Ritik Rasenia
12:22 PM Sakoon - Client Bug #12221 (Resolved): I am able to Sign Up without selecting phone code dropdown.
Goverdhan verma
11:04 AM Sakoon - Counsellor Bug #12824 (Resolved): Once an admin blocks a counsellor, the system should immediately log the counsellor out of the system instead of showing blank data. The counsellor should be informed that their account has been blocked.
Ritik Rasenia
10:39 AM Sakoon - Counsellor Bug #12859 (Resolved): My Booking list - client default profile pic showing. Please remove it
Ritik Rasenia

02/26/2025

05:15 PM Sakoon - Client Bug #12828 (Resolved): I am searching for Couple but it shows family counsellor also
Goverdhan verma
02:16 PM Sakoon - Client Bug #12828: I am searching for Couple but it shows family counsellor also
I have checked this on another client , but i haven't find the same issue Goverdhan verma
04:34 PM Sakoon - Counsellor Bug #12776 (Resolved): Counsellor profile approved email - Check issues below :
Ritik Rasenia
04:27 PM Sakoon - Counsellor Bug #12231 (Resolved): Counsellor profile rejected email - need to update text as per below . please copy the below text & update it in your code.
Ritik Rasenia
04:21 PM Sakoon - Counsellor Bug #12229 (Resolved): Counsellor profile approved email - need to change text . please copy the below content & paste in your code.
Ritik Rasenia
04:15 PM Sakoon - Counsellor Bug #12227 (Resolved): After completing profile of Counsellor success message appeared is wrong "Thank for all required documents submit. Your profile under Review process!! ". please correct with below text
Ritik Rasenia
03:17 PM Sakoon - Counsellor Bug #12225 (Resolved): Counsellor complete profile - Are you a dropdown - spelling "Psychiatris" is incorrect. Please confirm is it "Psychiatrist" or "Psychiatry"
Ritik Rasenia
03:09 PM Sakoon - Counsellor Bug #12224 (Resolved): After logging in, the 'Complete Your Profile' page appeared. When I clicked on the Sakoon logo, a blank screen was displayed. It should not be clicked until i complete the profile.
Ritik Rasenia
03:08 PM Sakoon - Counsellor Bug #12222 (Resolved): Sign up form - check issues below
Ritik Rasenia
01:21 PM Sakoon - Counsellor Bug #11616 (Resolved): Register new counsellor > After entering details, click on submit > displaying error.
Ritik Rasenia
12:59 PM Sakoon - Client Bug #12822 (Resolved): Appointment list > CSV file download > why £50" showing instead of "£50". ?
Goverdhan verma
12:49 PM Sakoon - Client Bug #12788 (Resolved): Client --> Assessment form --> Personals Details --> Applicant is not able to update her/his profile after once submitted
Goverdhan verma
12:41 PM Sakoon - Client Bug #12826 (Resolved): Assessment save successfully change to "Assessment saved successfully"
Goverdhan verma
12:38 PM Sakoon - Client Bug #12823 (Resolved): Incorrect Error Message and Blank Data Displayed When Client’s Account is Deactivated
Goverdhan verma
11:49 AM Sakoon - Client Bug #12821 (Resolved): Comma Incorrectly Displayed After Single Concern in Counsellor List on Booking Appointment Page
Goverdhan verma
11:48 AM Sakoon - Client Bug #12820 (Resolved): Check spelling of canceled in text "You have canceled the transaction!"...Correct to Cancelled and if payment failed in any case then there should be button to Go back to booking again
Goverdhan verma
11:33 AM Sakoon - Client Bug #12796 (Resolved): When Counsellor Booked slot on behalf of the client - email message displayed is incorrect. Please correct as per below-
Goverdhan verma
11:23 AM Sakoon - Client Bug #12219 (Resolved): When a user attempts to log in with incorrect credentials, the email and password fields are cleared automatically.
Goverdhan verma
10:50 AM Sakoon - Client Bug #12217 (Resolved): Login - Getting page expired issue if entered wrong password . Please check screenshot below
Goverdhan verma
10:49 AM Sakoon - Client Bug #12216 (Resolved): Login - Please correct validation message "Oppes! You have entered invalid credentials." . Correct is "Oops! You have entered invalid credentials."
Goverdhan verma
10:13 AM Sakoon - Client Bug #12214 (Resolved): Sign up form - Password field validation message - please correct message "Please should be strong!" to "Password must be strong"
Goverdhan verma

02/25/2025

05:36 PM Sakoon - Counsellor Bug #12223 (Resolved): After counsellor registration success message appeared is "Thank you register with us! You received an email for complete profile! For any query please connect with us at Ph: ....". Replace this with below provided text
Ritik Rasenia
05:08 PM Sakoon - Client Bug #12213 (Resolved): Sign Up as a Client - check issues below
Goverdhan verma
05:03 PM Sakoon - Client Bug #8338 (Resolved): Dashboard > Why this dashboard is displaying in the client login.
Goverdhan verma
04:09 PM Sakoon - Client Bug #12218 (Resolved): Password reset successful email - The message "Hey Your password has been reset successfully" is informal and could be improved for professionalism and clarity. check below
!clipboard-202502251609-oze7f.png!
Goverdhan verma
03:43 PM Sakoon - Client Bug #12220 (Resolved): Logout success message should be "Logged out successfully"
Goverdhan verma
03:19 PM Sakoon - Client Bug #12852 (Resolved): Admin --> Client --> Sign up as a client -->Religion field is missing, when new clients Register for the first time, but on the admin side there is an option for "Religion" and it is mandatory
Goverdhan verma
03:06 PM Sakoon - Client Bug #12804 (Resolved): Payment details - After applying coupon button name should change to text "Coupon applied" and should have option to remove coupon & apply another
Goverdhan verma
03:06 PM Sakoon - Client Bug #12817 (Resolved): Book Appointment page > Search field > Search counselors by name placeholder text ... counselor spelling mistake. Correct to "Counsellor"
Goverdhan verma
03:04 PM Sakoon - Client Bug #12860 (Resolved): No option is there to upload profile pic of client user. Checked on client portal & admin panel also
Done
!clipboard-202502251504-zxrxy.png!
Goverdhan verma
11:03 AM Sakoon - Client Bug #12803: Check why it shows negative slots(-3) and slot appeared only 1 . Check Counsellor sejal@yopmail.com
please provide me the proper scenario , so i can fix it easily. Goverdhan verma
10:52 AM Sakoon - Client Bug #12803 (Feedback): Check why it shows negative slots(-3) and slot appeared only 1 . Check Counsellor sejal@yopmail.com
Goverdhan verma

02/24/2025

01:08 PM Sakoon - Client Bug #11583 (Closed): not able to SignUp new client . Check the reference video.
Fixed!
Mohd Irfan
01:05 PM Sakoon - Client Bug #11592 (Closed): Client login > Book Appointment > After payment, contact method is not displaying. Check the video for reference.
Fixed!
!clipboard-202502241305-l2ivg.png!
Mohd Irfan
01:01 PM Sakoon - Client Bug #12783 (Reopened ): Sign up As a Client --> Phone code and Terms & conditions should be mandatory
Not Fixed!
!clipboard-202502241259-n2ub9.png!
Mohd Irfan
12:57 PM Sakoon - Client Bug #12784 (Closed): Client --> Login --> Dashboard --> Appointment List --> Cancel/pending/ Reschedule --> Remove the PDF option here also
Fixed!
Mohd Irfan
12:55 PM Sakoon - Client Bug #12854 (Reopened ): Admin --> Login --> File Management --> Create New Files --> upload --> getting database issues when admin uploads big file or zip file with big size like 1 GB
Not Fixed !
Getting server side validation error 503, and also same issue is arriving
!clipboard-202502241253...
Mohd Irfan
12:46 PM Sakoon - Client Bug #12865 (Closed): Sign up a Client --> I have Registered with (gender) other, but on the profile details page shows "Female"
Fixed!
!clipboard-202502241245-o8jon.png!
Mohd Irfan
12:39 PM Sakoon - Counsellor Bug #11581 (Closed): Counsellor Login > View Profile > Date of birth dispalying in negative value.
Fixed :
!clipboard-202502241239-pwrhz.png!
Mohd Irfan
12:33 PM Sakoon - Counsellor Bug #11594 (Closed): Counsellor Login > Dashboard > Click View all on recent appointment > Outline is missing.
Fixed!
!clipboard-202502241233-ipikq.png!
Mohd Irfan
12:32 PM Sakoon - Counsellor Bug #12190 (Closed): Approved mail of the counsellor > Change the text to Approved and increase the size of the text.
Fixed!
!clipboard-202502241231-kjhv5.png!
Mohd Irfan
12:29 PM Sakoon - Counsellor Bug #12801 (Closed): Counselor --> Login --> Dashboard --> Profile --> Add account --> After deleted the added account I am getting white screen with some success code instead of redirect add account/profile page.
Fixed!
!clipboard-202502241229-ggb6k.png!
!clipboard-202502241229-lkqmx.png!
Mohd Irfan
12:15 PM Sakoon - Counsellor Bug #12794 (Closed): Counselor --> Login --> Dashboard -->Change the icons for all items marked in red on the left side menu list.
Fixed!
!clipboard-202502241215-d3oth.png!
Mohd Irfan
12:09 PM Sakoon - Counsellor Bug #12802 (Closed): Counsellor --> Login --> Dashboard --> Payment --> Payment History --> Why another counselor's payment history is arriving when the counselor filter data with a date picker
Fixed !
!clipboard-202502241209-qs83g.png!
Mohd Irfan
12:01 PM Sakoon - Counsellor Bug #12797 (Reopened ): Counsellor --> login --> Profile --> Edit profile --> contact number field should be 6-11 Numeric digits along with Date of birth should not be in future
Mohd Irfan
12:01 PM Sakoon - Counsellor Bug #12797: Counsellor --> login --> Profile --> Edit profile --> contact number field should be 6-11 Numeric digits along with Date of birth should not be in future
Not Fixed!
unable to update mobile number getting "The contact no field format is invalid"
!clipboard-202502241...
Mohd Irfan
11:30 AM Sakoon - Counsellor Bug #12805 (Closed): Counsellor --> Login --> Dashboard --> Availability --> Add --> change the success messages
Fixed!
!clipboard-202502241130-j6eed.png!
Mohd Irfan
11:23 AM Sakoon - Counsellor Bug #12866 (Closed): Sign up a Counsellor --> I have Registered with (gender) other, but on the profile details page shows "Female"
Fixed!
!clipboard-202502241123-i6ggu.png!
Mohd Irfan

02/21/2025

06:15 PM Sakoon - Counsellor Bug #12190 (Resolved): Approved mail of the counsellor > Change the text to Approved and increase the size of the text.
Ritik Rasenia
06:09 PM Sakoon - Counsellor Bug #12787 (Resolved): Counsellor & Client both - Bookings which has status approved should say "Approved" instead of Approve. Check everywhere
Ritik Rasenia
06:00 PM Sakoon - Counsellor Bug #12792 (Resolved): Incorrect 'Available Today' Message Displayed on Counsellor’s Slot List When No Availability is Added for Today (19th Feb)
Ritik Rasenia
05:24 PM Sakoon - Counsellor Bug #12794 (Resolved): Counselor --> Login --> Dashboard -->Change the icons for all items marked in red on the left side menu list.
Ritik Rasenia
05:14 PM Sakoon - Counsellor Bug #12797 (Resolved): Counsellor --> login --> Profile --> Edit profile --> contact number field should be 6-11 Numeric digits along with Date of birth should not be in future
Ritik Rasenia
04:55 PM Sakoon - Client Bug #12865 (Resolved): Sign up a Client --> I have Registered with (gender) other, but on the profile details page shows "Female"
Goverdhan verma
12:10 PM Sakoon - Client Bug #12865 (Closed): Sign up a Client --> I have Registered with (gender) other, but on the profile details page shows "Female"
Issue Description:
I have Registered with (gender) other, but on the profile details page shows "Female"
See a...
Mohd Irfan
04:46 PM Sakoon - Counsellor Bug #12845 (Feedback): My Booking List - List view - Add more column - Booking slot is still active . what does it mean?
need to disscuss Ritik Rasenia
04:21 PM Sakoon - Counsellor Bug #12799 (Resolved): Counsellor --> Login --> Dashboard --> Profile Edit --> professional Details section --> Please mention the file format and which type of document counselor can update because in the profile counsellor is able to update pdf file.
Ritik Rasenia
04:02 PM Sakoon - Counsellor Bug #12801 (Resolved): Counselor --> Login --> Dashboard --> Profile --> Add account --> After deleted the added account I am getting white screen with some success code instead of redirect add account/profile page.
Ritik Rasenia
03:53 PM Sakoon - Client Bug #12830 (Resolved): Invoice - Hide this taxed column....currently we are not taking any tax
Goverdhan verma
03:50 PM Sakoon - Counsellor Bug #12802 (Resolved): Counsellor --> Login --> Dashboard --> Payment --> Payment History --> Why another counselor's payment history is arriving when the counselor filter data with a date picker
Ritik Rasenia
02:53 PM Sakoon - Client Bug #12232 (Resolved): Copyright footer - © 2024 Sakoon - Peace of Mind ...should change to current year 2025 for all accounts.
Goverdhan verma
02:36 PM Sakoon - Counsellor Bug #12866 (Resolved): Sign up a Counsellor --> I have Registered with (gender) other, but on the profile details page shows "Female"
Ritik Rasenia
12:25 PM Sakoon - Counsellor Bug #12866 (Closed): Sign up a Counsellor --> I have Registered with (gender) other, but on the profile details page shows "Female"
Issue Description:
Sign up a Counsellor --> I have Registered with (gender) other, but on the profile details page...
Mohd Irfan
12:45 PM Sakoon - Admin Bug #12868 (Closed): Admin --> Counsellor --> Getting Database error when admin applicant updates counsellor commission
Issue Description:
Getting Database error when admin applicant updates counsellor commission (counsellor profile i...
Mohd Irfan
12:40 PM Sakoon - Client Bug #12791 (Resolved): Cancelled Booking email - Check spelling of "Cancelled". It should be "Cancelled" instead of Canceled
Goverdhan verma
12:34 PM Sakoon - Admin Bug #12867 (New): Suggestion: Admin --> without completing the counselor profile Admin should not have an option for approval but currently admin is able to approve counselor while the counselor has not filled Counsellor Professional Details.
Issue Description:
Suggestion: without completing the counselor profile Admin should not have an option for approv...
Mohd Irfan
12:25 PM Sakoon - Counsellor Bug #12805 (Resolved): Counsellor --> Login --> Dashboard --> Availability --> Add --> change the success messages
Ritik Rasenia
12:18 PM Sakoon - Counsellor Bug #12812 (Resolved): "Messed Content Displayed in Counsellor Bio When Viewing Own Profile"
Ritik Rasenia
12:05 PM Sakoon - Client Bug #12841 (Resolved): When client goes to reschedule appointment what this text display Tick Clients:??
Goverdhan verma
11:57 AM Sakoon - Counsellor Bug #12839 (Resolved): Counselor Can't Edit Booked Slots in Availability List. Already booked slots should not able to edit
Ritik Rasenia
11:54 AM Sakoon - Counsellor Bug #12834 (Resolved): My Booking - Calendar View - check any 1 booking showing 21DD Booking...what is DD here?
Ritik Rasenia
11:51 AM Sakoon - Admin Bug #12864 (Closed): Query - Mismatch in Appointment Count Between Dashboard and Appointment List for Today’s Date
!clipboard-202502211141-ynw83.png!
I have applied the filter for today's date, and the Dashboard shows 18 appointmen...
priyanka Sharma
11:30 AM Sakoon - Client Bug #12847 (Resolved): Appointment List - Tab name should replace Reschedule to "Rescheduled" & Cancel to "Cancelled"
Goverdhan verma
11:23 AM Sakoon - Client Bug #12854 (Resolved): Admin --> Login --> File Management --> Create New Files --> upload --> getting database issues when admin uploads big file or zip file with big size like 1 GB
Goverdhan verma
11:13 AM Sakoon - Counsellor Bug #12858 (Resolved): When a booking is cancelled by the user OR Counsellor marked as leave himself, then the corresponding time slot on the Counselor Availability Details page is still shown as "Booked" (in red color).
Ritik Rasenia
10:02 AM Sakoon - Counsellor Bug #12861 (Resolved): Calendar view - Keep "C" capital for calendar View button. Check screenshot
Ritik Rasenia
 

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