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	New	In Progress	Resolved	Feedback	Closed	Rejected	Reopened	open	closed	Total
Immediate	-	-	-	-	-	-	-	-	-	-
Urgent	-	-	-	-	-	-	-	-	-	-
High	-	-	-	-	1	-	1	-	2	2
Normal	-	-	1	1	6	-	2	1	9	10
Low	-	-	-	-	-	-	-	-	-	-

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