HelpDesk

02/21/2023

06:23 PM Bug #5852 (Resolved): Reports side menu >> exception Reports Page >>select nature of complaint from dropdown >> once user will click on the search button at that time loader should be run and in download pdf option is not working

Anonymous

06:22 PM Bug #5853 (Resolved): Reports >> exception report page >> if column name is receiving date then only date should be shown inside the column . now time is also being displayed in similar column and pls resolve this in every column

Anonymous

06:22 PM Bug #5855 (Resolved): Reports >> exception report page >>view report >>>>RECEIVING DATE field getting blank and time field should have only time format not date format and vice-versa

Anonymous

06:22 PM Bug #5856 (Resolved): Reports Module >> Reports sub-module>>Call Pending GA Wise Report >>Not able to download csv files

Anonymous

06:22 PM Bug #5857 (Resolved): Reports Module >> Reports sub-module>>Call Pending GA Wise Report page>>search by customer >> if we enter customer name letter in search box then customer name should be shown in list

Anonymous

06:22 PM Bug #5858 (Resolved): Reports Module >> Reports sub-module>>Report on failure customer wise , location(GA) wise for completed calls Page >>search by location >> if we enter name of location in search text field then location name should be shown in list

Anonymous

06:22 PM Bug #5859 (Resolved): Reports Module >> Reports sub-module>>Report penalized wise (SLA condition )> 6 hrs. resolution time>>resolution time column >> field should have only two digit after decimal

Anonymous

02:46 PM Bug #5860 (Resolved): Reports Module >> Reports sub-module>>Report on failure customer wise , location(GA) wise for completed calls page >> only ten entries showing on page but in downloaded pdf it is showing more than ten values

Anonymous