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From 06/20/2023 to 06/29/2023

06/29/2023

07:58 PM Bug #6981 (Resolved): Search previous complaints using search filter > Check the total time format.
Nitin Kumar
04:53 PM Bug #6981 (Closed): Search previous complaints using search filter > Check the total time format.
!clipboard-202306291653-rq62t.png!
Shubham J
07:56 PM Bug #6971 (Resolved): Change the date format in all module where the csv and xlsx file can be downloaded.
Nitin Kumar
03:16 PM Bug #6971 (Resolved): Change the date format in all module where the csv and xlsx file can be downloaded.
Shubham J
06:53 PM Bug #6946 (Resolved): Rejected Calls > Download PDF > Only 2 records is in PDF but there is 9 records in rejected calls. Please check.
Nitin Kumar
06:34 PM Bug #6891 (Resolved): Job Assignment details page > Picture is shrinked and not able to see full text. Show the full text.
Rohit K
06:33 PM Bug #6918 (Resolved): Client URL > Assign a job to technician > Click on save, getting this error message.
Rohit K
06:33 PM Bug #6892 (Resolved): Job Assignment page > Edit dispenser number and save > Add validation :- Please enter valid dispenser number and should not able to save with invalid dispenser number.
Rohit K
12:07 PM Bug #6892 (Reopened ): Job Assignment page > Edit dispenser number and save > Add validation :- Please enter valid dispenser number and should not able to save with invalid dispenser number.
!clipboard-202306291207-spve6.png!
Shubham J
06:32 PM Bug #6921 (Resolved): Field service report gets duplicate after assigning to any technician.
Rohit K
12:54 PM Bug #6921 (Reopened ): Field service report gets duplicate after assigning to any technician.
Shubham J
12:54 PM Bug #6921: Field service report gets duplicate after assigning to any technician.
!clipboard-202306291254-bu1w9.png!
Shubham J
06:32 PM Bug #6939 (Resolved): I am not able to differentiate which part is dispatched and which is not. Give some colour of dispatched items.
Rohit K
03:12 PM Bug #6939 (Reopened ): I am not able to differentiate which part is dispatched and which is not. Give some colour of dispatched items.
Shubham J
06:32 PM Bug #6955 (Resolved): Changing the status Not Received to Received from web. > Getting this validation message.
Rohit K
03:19 PM Bug #6955 (Reopened ): Changing the status Not Received to Received from web. > Getting this validation message.
!clipboard-202306291519-xqhqn.png!
Shubham J
05:25 PM Bug #6990 (New): SLA > displaying blank records
!clipboard-202306291725-h2ljo.png!
Shubham J
05:24 PM Bug #6989 (Closed): SLA > When entering the dispenser sr no. , It displays the validation message.
!clipboard-202306291724-cyww9.png!
Shubham J
03:18 PM Bug #6949 (Closed): Complaint Status > Job Assigned > edit the description and save > After click on save, website gets stuck.
Shubham J
03:11 PM Bug #6945 (Closed): Complaint Status > Search Pending in the status > Displaying 0 result.
Shubham J
03:09 PM Bug #6930 (Closed): Reports > Part Dispatch > Not received date time is displaying in received date and time column.
Shubham J
12:29 PM Bug #6950 (Resolved): Technician Jobs > View Details on any technician > Download CSV > Check the alignment of the records, Change the date format , Displaying 0 in first record.
Nitin Kumar
12:03 PM Bug #6889 (Closed): Search by Nature of Complaint > Displaying Total Record 0
Shubham J
12:02 PM Bug #6963 (Closed): Complaint Details > Search Filter > Values are of Type of complaint in Complaint registration page.
!clipboard-202306291202-a6spe.png!
Shubham J
11:58 AM Bug #6888 (Closed): Search the complaint of 20th june , Displaying total record 0
Shubham J

06/28/2023

07:48 PM Bug #6892 (Resolved): Job Assignment page > Edit dispenser number and save > Add validation :- Please enter valid dispenser number and should not able to save with invalid dispenser number.
Nitin Kumar
03:50 PM Bug #6892: Job Assignment page > Edit dispenser number and save > Add validation :- Please enter valid dispenser number and should not able to save with invalid dispenser number.
!clipboard-202306281550-nydhv.png!
Shubham J
03:49 PM Bug #6892 (Reopened ): Job Assignment page > Edit dispenser number and save > Add validation :- Please enter valid dispenser number and should not able to save with invalid dispenser number.
!clipboard-202306281549-y76it.png!
Shubham J
11:03 AM Bug #6892 (Resolved): Job Assignment page > Edit dispenser number and save > Add validation :- Please enter valid dispenser number and should not able to save with invalid dispenser number.
Nitin Kumar
07:43 PM Bug #6921 (Resolved): Field service report gets duplicate after assigning to any technician.
Rohit K
06:46 PM Bug #6956 (Resolved): Technician Tracker status > Only 2-3 technician working status is displaying > Please show all the status of technician who are working.
Nitin Kumar
04:56 PM Bug #6956 (Closed): Technician Tracker status > Only 2-3 technician working status is displaying > Please show all the status of technician who are working.
!clipboard-202306281656-nxayg.png!
Shubham J
06:39 PM Bug #6888 (Resolved): Search the complaint of 20th june , Displaying total record 0
Rohit K
06:38 PM Bug #6945 (Resolved): Complaint Status > Search Pending in the status > Displaying 0 result.
Rohit K
06:36 PM Bug #6939 (Resolved): I am not able to differentiate which part is dispatched and which is not. Give some colour of dispatched items.
Rohit K
06:33 PM Bug #6953 (In Progress): Exception Report > Values are not displayed in status search filter
Rohit K
01:05 PM Bug #6953 (Reopened ): Exception Report > Values are not displayed in status search filter
!clipboard-202306281305-5ya6o.png!
Shubham J
05:42 PM Bug #6889 (Resolved): Search by Nature of Complaint > Displaying Total Record 0
Nitin Kumar
05:10 PM Bug #6955 (Resolved): Changing the status Not Received to Received from web. > Getting this validation message.
Nitin Kumar
04:28 PM Bug #6955 (Closed): Changing the status Not Received to Received from web. > Getting this validation message.
!clipboard-202306281628-uohze.png!
Shubham J
05:09 PM Bug #6937 (Closed): Register complaint > Mail should come within 10 seconds after registering the complaint.
Shubham J
05:08 PM Bug #6938 (Closed): Spare Dispatch > Helpdesk person name is not displayed.
Shubham J
04:57 PM Bug #6936 (Closed): Make Customer Complaint Number Mandatory because it is displaying in apk.
Shubham J
04:54 PM Bug #6932 (Closed): Technician tracker status > Loader is running
Shubham J
04:52 PM Bug #6931 (Closed): Download csv of part dispatch > Spelling error > Change Copmpac to Compac.
Shubham J
04:50 PM Bug #6929 (Closed): Complaint Details > Spare issued field displaying blank.
Shubham J
04:30 PM Bug #6928 (Closed): Job Assign > Make space between the First name and Second name of the technician.
Shubham J
04:29 PM Bug #6927 (Closed): Dispatch Details Page > When part is not received, do not show the name of technician in spare receiving
Shubham J
03:57 PM Bug #6926 (Reopened ): Complaint Details > Nature of complaint displaying different in search filter and result column.
!clipboard-202306281557-eb0wf.png!
Shubham J
03:56 PM Bug #6916 (Closed): Create complaint > click Service details > Edit and change the status to Complete job > Status display Complete Job without assigned to technician.
Shubham J
03:16 PM Bug #6891 (Reopened ): Job Assignment details page > Picture is shrinked and not able to see full text. Show the full text.
!clipboard-202306281516-mpzoj.png!
Shubham J
03:09 PM Bug #6882 (Closed): Downtime > Not able to scroll to see the full text.
Shubham J
03:05 PM Bug #6949 (Resolved): Complaint Status > Job Assigned > edit the description and save > After click on save, website gets stuck.
Nitin Kumar
01:25 PM Bug #6930 (Resolved): Reports > Part Dispatch > Not received date time is displaying in received date and time column.
Nitin Kumar
01:24 PM Bug #6881 (Closed): Technician Tracker Status > remove the blank space.
Shubham J
01:02 PM Bug #6880 (Closed): Exception Report > Remark should not be editable when i am viewing the remark. Check video link in description.
Shubham J
01:00 PM Bug #6868 (Closed): Complaint Details > Not able to display the full text in Description when clicked on Read More button.
Shubham J

06/27/2023

05:53 PM Bug #6950 (Resolved): Technician Jobs > View Details on any technician > Download CSV > Check the alignment of the records, Change the date format , Displaying 0 in first record.
!clipboard-202306271753-ekttj.png!
Shubham J
05:51 PM Bug #6935 (Closed): Csv file displaying blank. Check the video link below.
Shubham J
11:33 AM Bug #6935 (Resolved): Csv file displaying blank. Check the video link below.
Sudarshan Jha
05:02 PM Bug #6880 (Resolved): Exception Report > Remark should not be editable when i am viewing the remark. Check video link in description.
Rohit K
05:02 PM Bug #6881 (Resolved): Technician Tracker Status > remove the blank space.
Rohit K
04:51 PM Bug #6949 (Closed): Complaint Status > Job Assigned > edit the description and save > After click on save, website gets stuck.
!clipboard-202306271651-xwh7k.png!
Shubham J
04:26 PM Bug #6920 (Closed): Service details > Change the date format in DD/MM/YYYY in
Shubham J
11:24 AM Bug #6920 (Resolved): Service details > Change the date format in DD/MM/YYYY in
Sudarshan Jha
03:18 PM Bug #6918 (Reopened ): Client URL > Assign a job to technician > Click on save, getting this error message.
Shubham J
11:54 AM Bug #6918 (Resolved): Client URL > Assign a job to technician > Click on save, getting this error message.
Sudarshan Jha
03:01 PM Bug #6919 (Closed): no log is displayed on complaint details page.
Shubham J
11:29 AM Bug #6919 (Resolved): no log is displayed on complaint details page.
Sudarshan Jha
01:41 PM Bug #6946 (Closed): Rejected Calls > Download PDF > Only 2 records is in PDF but there is 9 records in rejected calls. Please check.
!clipboard-202306271314-xctoy.png!
!clipboard-202306271341-z5elr.png!
Shubham J
11:44 AM Bug #6868 (Resolved): Complaint Details > Not able to display the full text in Description when clicked on Read More button.
Sudarshan Jha
11:40 AM Bug #6876 (Closed): Job assign page > Spare details > Item displaying blank.
Shubham J
11:40 AM Bug #6870 (Closed): No push notification is displayed when job is assigned to any technician.
Shubham J
11:28 AM Bug #6870 (Resolved): No push notification is displayed when job is assigned to any technician.
Sudarshan Jha
11:36 AM Bug #6916 (Resolved): Create complaint > click Service details > Edit and change the status to Complete job > Status display Complete Job without assigned to technician.
Sudarshan Jha
11:33 AM Bug #6927 (Resolved): Dispatch Details Page > When part is not received, do not show the name of technician in spare receiving
Sudarshan Jha
11:32 AM Bug #6931 (Resolved): Download csv of part dispatch > Spelling error > Change Copmpac to Compac.
Sudarshan Jha
11:29 AM Bug #6936 (Resolved): Make Customer Complaint Number Mandatory because it is displaying in apk.
Sudarshan Jha
11:26 AM Bug #6937 (Resolved): Register complaint > Mail should come within 10 seconds after registering the complaint.
Sudarshan Jha
11:24 AM Bug #6938 (Resolved): Spare Dispatch > Helpdesk person name is not displayed.
Sudarshan Jha
11:24 AM Bug #6932 (Resolved): Technician tracker status > Loader is running
Sudarshan Jha
11:23 AM Bug #6944 (In Progress): Total Breakdown time displaying wrong.
Sudarshan Jha
11:23 AM Bug #6944 (Resolved): Total Breakdown time displaying wrong.
Sudarshan Jha

06/26/2023

10:34 PM Bug #6945 (Closed): Complaint Status > Search Pending in the status > Displaying 0 result.
!clipboard-202306262234-m9amk.png!
Shubham J
07:08 PM Bug #6944 (Resolved): Total Breakdown time displaying wrong.
!clipboard-202306261908-fa0in.png!
!clipboard-202306261908-opck4.png!
Shubham J
04:52 PM Bug #6939 (Resolved): I am not able to differentiate which part is dispatched and which is not. Give some colour of dispatched items.
!clipboard-202306261652-qcd94.png!
Shubham J
04:42 PM Bug #6938 (Closed): Spare Dispatch > Helpdesk person name is not displayed.
!clipboard-202306261642-l1vat.png!
Shubham J
04:20 PM Bug #6937 (Closed): Register complaint > Mail should come within 10 seconds after registering the complaint.
Complaint is registered at 04:02 pm
!clipboard-202306261619-th6rg.png!
but mail comes at 04:05 pm.
!clipboard-2...
Shubham J
04:13 PM Bug #6936 (Closed): Make Customer Complaint Number Mandatory because it is displaying in apk.
!clipboard-202306261613-fdw1m.png!
Shubham J
03:16 PM Bug #6935 (Closed): Csv file displaying blank. Check the video link below.
https://app.screencast.com/UWqC5xnUbQvK7 Shubham J
02:44 PM Bug #6934 (Closed): Session timeout > Should navigate to Login page. Session time out should be of 12 hours.
!clipboard-202306261444-mogtf.png!
Shubham J
12:43 PM Bug #6932 (Closed): Technician tracker status > Loader is running
!clipboard-202306261243-pndg8.png!
Shubham J
12:36 PM Bug #6926 (Resolved): Complaint Details > Nature of complaint displaying different in search filter and result column.
Rohit K
10:39 AM Bug #6926 (Closed): Complaint Details > Nature of complaint displaying different in search filter and result column.
!clipboard-202306261039-fem2c.png!
Shubham J
12:35 PM Bug #6929 (Resolved): Complaint Details > Spare issued field displaying blank.
Rohit K
11:48 AM Bug #6929 (Closed): Complaint Details > Spare issued field displaying blank.
!clipboard-202306261148-ptlco.png!
Shubham J
12:35 PM Bug #6928 (Resolved): Job Assign > Make space between the First name and Second name of the technician.
Rohit K
11:45 AM Bug #6928 (Closed): Job Assign > Make space between the First name and Second name of the technician.
!clipboard-202306261145-axctr.png!
Shubham J
12:07 PM Bug #6931 (Closed): Download csv of part dispatch > Spelling error > Change Copmpac to Compac.
!clipboard-202306261206-jdsv2.png!
2. Change the date format in DD/MM/YYYY of csv report.
!clipboard-2023062612...
Shubham J
12:03 PM Bug #6930 (Closed): Reports > Part Dispatch > Not received date time is displaying in received date and time column.
!clipboard-202306261203-srqy7.png!
Shubham J
11:41 AM Bug #6927 (Closed): Dispatch Details Page > When part is not received, do not show the name of technician in spare receiving
!clipboard-202306261141-br7x9.png!
Shubham J

06/23/2023

06:48 PM Bug #6921 (Reopened ): Field service report gets duplicate after assigning to any technician.
!clipboard-202306231848-my1sm.png!
Shubham J
06:47 PM Bug #6920 (Closed): Service details > Change the date format in DD/MM/YYYY in
!clipboard-202306231838-6e9tg.png!
Shubham J
04:09 PM Bug #6919 (Closed): no log is displayed on complaint details page.
!clipboard-202306231609-xrhup.png!
Shubham J
03:28 PM Bug #6918 (Resolved): Client URL > Assign a job to technician > Click on save, getting this error message.
!clipboard-202306231528-xue0j.png!
Shubham J
01:34 PM Bug #6881 (Reopened ): Technician Tracker Status > remove the blank space.
!clipboard-202306231334-0f8pp.png!
Shubham J
01:33 PM Bug #6880 (Reopened ): Exception Report > Remark should not be editable when i am viewing the remark. Check video link in description.
!clipboard-202306231333-tobqr.png!
Shubham J
01:31 PM Bug #6878 (Closed): Notes > Edit button should come beside the delete button.
Shubham J
10:59 AM Bug #6916 (Closed): Create complaint > click Service details > Edit and change the status to Complete job > Status display Complete Job without assigned to technician.
!clipboard-202306231059-ibuog.png!
Shubham J
10:45 AM Bug #6869 (Reopened ): Service Details > Change the validation message > Please assign the task to technician.
!clipboard-202306231045-agadv.png!
Shubham J

06/22/2023

07:45 PM Bug #6869 (Resolved): Service Details > Change the validation message > Please assign the task to technician.
Nitin Kumar
07:17 PM Bug #6872 (Closed): Complaint Registration > Complaint Type Field > Values are repeating.
Shubham J
04:35 PM Bug #6872 (Resolved): Complaint Registration > Complaint Type Field > Values are repeating.
Rohit K
06:57 PM Bug #6881 (Resolved): Technician Tracker Status > remove the blank space.
Nitin Kumar
06:44 PM Bug #6882 (Resolved): Downtime > Not able to scroll to see the full text.
Nitin Kumar
06:40 PM Bug #6871 (Closed): Job assigned page > Technician name Text field should be in same position.
Shubham J
12:18 PM Bug #6871 (Resolved): Job assigned page > Technician name Text field should be in same position.
Rohit K
06:38 PM Bug #6880 (Resolved): Exception Report > Remark should not be editable when i am viewing the remark. Check video link in description.
Nitin Kumar
06:37 PM Bug #6867 (Closed): Complaint Registration > Make Warranty and AMC Status Field mandatory.
Shubham J
05:06 PM Bug #6867 (Resolved): Complaint Registration > Make Warranty and AMC Status Field mandatory.
Nitin Kumar
12:19 PM Bug #6891 (Resolved): Job Assignment details page > Picture is shrinked and not able to see full text. Show the full text.
Rohit K
11:11 AM Bug #6891 (Closed): Job Assignment details page > Picture is shrinked and not able to see full text. Show the full text.
!clipboard-202306221111-ougpx.png!
Shubham J
12:17 PM Bug #6878 (Resolved): Notes > Edit button should come beside the delete button.
Rohit K
12:16 PM Bug #6876 (Resolved): Job assign page > Spare details > Item displaying blank.
Rohit K
11:13 AM Bug #6892 (Closed): Job Assignment page > Edit dispenser number and save > Add validation :- Please enter valid dispenser number and should not able to save with invalid dispenser number.
!clipboard-202306221113-hwevp.png!
!clipboard-202306221125-txovf.png!
Shubham J
10:52 AM Bug #6889 (Closed): Search by Nature of Complaint > Displaying Total Record 0
!clipboard-202306221052-euqkm.png!
Shubham J
10:51 AM Bug #6888 (Closed): Search the complaint of 20th june , Displaying total record 0
!clipboard-202306221051-vcy5r.png!
Shubham J

06/21/2023

05:13 PM Bug #6882 (Closed): Downtime > Not able to scroll to see the full text.
!clipboard-202306211712-jnkgm.png!
Shubham J
05:10 PM Bug #6881 (Closed): Technician Tracker Status > remove the blank space.
!clipboard-202306211709-hzrfe.png!
Shubham J
05:08 PM Bug #6880 (Closed): Exception Report > Remark should not be editable when i am viewing the remark. Check video link in description.
!clipboard-202306211706-ymg2b.png!
https://app.screencast.com/KEhYkgblZta3j - Video link.
Shubham J
05:00 PM Bug #6878 (Closed): Notes > Edit button should come beside the delete button.
!clipboard-202306211700-6qfio.png!
Shubham J
04:47 PM Bug #6876 (Closed): Job assign page > Spare details > Item displaying blank.
!clipboard-202306211647-lwtza.png!
Shubham J
04:29 PM Bug #6873 (New): Remove date suggestion on search field.
!clipboard-202306211629-mi2gg.png!
Shubham J
04:25 PM Bug #6872 (Closed): Complaint Registration > Complaint Type Field > Values are repeating.
!clipboard-202306211625-l5uav.png!
Shubham J
04:14 PM Bug #6871 (Closed): Job assigned page > Technician name Text field should be in same position.
!clipboard-202306211613-jt3mb.png!
Shubham J
04:10 PM Bug #6870 (Closed): No push notification is displayed when job is assigned to any technician.
Shubham J
04:07 PM Bug #6869 (Closed): Service Details > Change the validation message > Please assign the task to technician.
!clipboard-202306211606-kxvwy.png!
Scenario :-
Create complaint > Click Service details > Edit > Change the st...
Shubham J
04:00 PM Bug #6868 (Closed): Complaint Details > Not able to display the full text in Description when clicked on Read More button.
!clipboard-202306211600-8qtls.png!
Shubham J
03:56 PM Bug #6867 (Closed): Complaint Registration > Make Warranty and AMC Status Field mandatory.
!clipboard-202306211556-habg5.png!
Shubham J
 

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