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New In Progress Resolved Feedback Closed Rejected Reopened open closed Total
Immediate - - - - - - - - - -
Urgent 2 - - - 1 - - 2 1 3
High 4 - 1 - 5 - 1 5 6 11
Normal 23 - - - 18 - 3 23 21 44
Low - - - - - - - - - -

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