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Bug #12823

open

Incorrect Error Message and Blank Data Displayed When Client’s Account is Deactivated

Added by priyanka Sharma 2 days ago. Updated about 7 hours ago.

Status:
New
Priority:
Normal
Assignee:
Goverdhan verma
Start date:
02/19/2025
Due date:
% Done:

0%

Estimated time:

Description




When a client attempts to log in with a deactivated account, the system incorrectly displays the error message: "Oppes! You have entered invalid credentials.
The system should display a specific error message like: "Your account has been deactivated by the admin. Please contact support.
If a client is logged in and their account is deactivated by the admin, the system should properly log them out or display a notification that their account is deactivated, rather than showing blank data.

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clipboard-202502191858-r7yen.png (249 KB) clipboard-202502191858-r7yen.png priyanka Sharma, 02/19/2025 06:58 PM
clipboard-202502191859-jjoxx.png (1.21 MB) clipboard-202502191859-jjoxx.png priyanka Sharma, 02/19/2025 06:59 PM
clipboard-202502191901-asjjv.png (1.35 MB) clipboard-202502191901-asjjv.png priyanka Sharma, 02/19/2025 07:01 PM
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 #1

Updated by priyanka Sharma 2 days ago

  • Subject changed from Incorrect Error Message Displayed When Client Tries to Log in with Deactivated Account to Incorrect Error Message and Blank Data Displayed When Client’s Account is Deactivated
  • Description updated (diff)
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 #2

Updated by priyanka Sharma about 7 hours ago

  • Assignee changed from Mohit Rana to Goverdhan verma
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