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Bug #12779

closed

Duplicate Appointments Due to Payment Error – Transaction Cancelled But Appointments Appear Multiple Times

Added by priyanka Sharma about 1 month ago. Updated about 1 month ago.

Status:
Closed
Priority:
Normal
Start date:
02/19/2025
Due date:
% Done:

0%

Estimated time:

Description


After booking an appointment and making payment, the system shows a "transaction cancelled" error. When attempting to book the appointment again at the same time, the issue persists, and two appointments with the same date and time appear on the appointment list.
Same 2 appointments appeared to counsellor -


Files

clipboard-202502191337-yc8jd.png (290 KB) clipboard-202502191337-yc8jd.png priyanka Sharma, 02/19/2025 01:37 PM
clipboard-202502191343-lq0vt.png (328 KB) clipboard-202502191343-lq0vt.png priyanka Sharma, 02/19/2025 01:43 PM
Actions #2

Updated by priyanka Sharma about 1 month ago

  • Assignee changed from Mohit Rana to Goverdhan verma
Actions #3

Updated by Goverdhan verma about 1 month ago

  • Status changed from New to Resolved
Actions #4

Updated by priyanka Sharma about 1 month ago

  • Status changed from Resolved to Closed
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