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Bug #12779

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Duplicate Appointments Due to Payment Error – Transaction Cancelled But Appointments Appear Multiple Times

Added by priyanka Sharma 2 days ago. Updated 2 days ago.

Status:
New
Priority:
Normal
Assignee:
Mohit Rana
Start date:
02/19/2025
Due date:
% Done:

0%

Estimated time:

Description


After booking an appointment and making payment, the system shows a "transaction cancelled" error. When attempting to book the appointment again at the same time, the issue persists, and two appointments with the same date and time appear on the appointment list.
Same 2 appointments appeared to counsellor -

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clipboard-202502191337-yc8jd.png (290 KB) clipboard-202502191337-yc8jd.png priyanka Sharma, 02/19/2025 01:37 PM
clipboard-202502191343-lq0vt.png (328 KB) clipboard-202502191343-lq0vt.png priyanka Sharma, 02/19/2025 01:43 PM
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