Activity
From 02/14/2025 to 02/23/2025
02/21/2025
- 06:15 PM Sakoon - Counsellor Bug #12190 (Resolved): Approved mail of the counsellor > Change the text to Approved and increase the size of the text.
- 06:09 PM Sakoon - Counsellor Bug #12787 (Resolved): Counsellor & Client both - Bookings which has status approved should say "Approved" instead of Approve. Check everywhere
- 06:00 PM Sakoon - Counsellor Bug #12792 (Resolved): Incorrect 'Available Today' Message Displayed on Counsellor’s Slot List When No Availability is Added for Today (19th Feb)
- 05:24 PM Sakoon - Counsellor Bug #12794 (Resolved): Counselor --> Login --> Dashboard -->Change the icons for all items marked in red on the left side menu list.
- 05:14 PM Sakoon - Counsellor Bug #12797 (Resolved): Counsellor --> login --> Profile --> Edit profile --> contact number field should be 6-11 Numeric digits along with Date of birth should not be in future
- 04:55 PM Sakoon - Client Bug #12865 (Resolved): Sign up a Client --> I have Registered with (gender) other, but on the profile details page shows "Female"
- 12:10 PM Sakoon - Client Bug #12865 (Closed): Sign up a Client --> I have Registered with (gender) other, but on the profile details page shows "Female"
- Issue Description:
I have Registered with (gender) other, but on the profile details page shows "Female"
See a... - 04:46 PM Sakoon - Counsellor Bug #12845 (Feedback): My Booking List - List view - Add more column - Booking slot is still active . what does it mean?
- need to disscuss
- 04:21 PM Sakoon - Counsellor Bug #12799 (Resolved): Counsellor --> Login --> Dashboard --> Profile Edit --> professional Details section --> Please mention the file format and which type of document counselor can update because in the profile counsellor is able to update pdf file.
- 04:02 PM Sakoon - Counsellor Bug #12801 (Resolved): Counselor --> Login --> Dashboard --> Profile --> Add account --> After deleted the added account I am getting white screen with some success code instead of redirect add account/profile page.
- 03:53 PM Sakoon - Client Bug #12830 (Resolved): Invoice - Hide this taxed column....currently we are not taking any tax
- 03:50 PM Sakoon - Counsellor Bug #12802 (Resolved): Counsellor --> Login --> Dashboard --> Payment --> Payment History --> Why another counselor's payment history is arriving when the counselor filter data with a date picker
- 02:53 PM Sakoon - Client Bug #12232 (Resolved): Copyright footer - © 2024 Sakoon - Peace of Mind ...should change to current year 2025 for all accounts.
- 02:36 PM Sakoon - Counsellor Bug #12866 (Resolved): Sign up a Counsellor --> I have Registered with (gender) other, but on the profile details page shows "Female"
- 12:25 PM Sakoon - Counsellor Bug #12866 (Closed): Sign up a Counsellor --> I have Registered with (gender) other, but on the profile details page shows "Female"
- Issue Description:
Sign up a Counsellor --> I have Registered with (gender) other, but on the profile details page... - 12:45 PM Sakoon - Admin Bug #12868 (Closed): Admin --> Counsellor --> Getting Database error when admin applicant updates counsellor commission
- Issue Description:
Getting Database error when admin applicant updates counsellor commission (counsellor profile i... - 12:40 PM Sakoon - Client Bug #12791 (Resolved): Cancelled Booking email - Check spelling of "Cancelled". It should be "Cancelled" instead of Canceled
- 12:34 PM Sakoon - Admin Bug #12867 (New): Suggestion: Admin --> without completing the counselor profile Admin should not have an option for approval but currently admin is able to approve counselor while the counselor has not filled Counsellor Professional Details.
- Issue Description:
Suggestion: without completing the counselor profile Admin should not have an option for approv... - 12:25 PM Sakoon - Counsellor Bug #12805 (Resolved): Counsellor --> Login --> Dashboard --> Availability --> Add --> change the success messages
- 12:18 PM Sakoon - Counsellor Bug #12812 (Resolved): "Messed Content Displayed in Counsellor Bio When Viewing Own Profile"
- 12:05 PM Sakoon - Client Bug #12841 (Resolved): When client goes to reschedule appointment what this text display Tick Clients:??
- 11:57 AM Sakoon - Counsellor Bug #12839 (Resolved): Counselor Can't Edit Booked Slots in Availability List. Already booked slots should not able to edit
- 11:54 AM Sakoon - Counsellor Bug #12834 (Resolved): My Booking - Calendar View - check any 1 booking showing 21DD Booking...what is DD here?
- 11:51 AM Sakoon - Admin Bug #12864 (Closed): Query - Mismatch in Appointment Count Between Dashboard and Appointment List for Today’s Date
- !clipboard-202502211141-ynw83.png!
I have applied the filter for today's date, and the Dashboard shows 18 appointmen... - 11:30 AM Sakoon - Client Bug #12847 (Resolved): Appointment List - Tab name should replace Reschedule to "Rescheduled" & Cancel to "Cancelled"
- 11:23 AM Sakoon - Client Bug #12854 (Resolved): Admin --> Login --> File Management --> Create New Files --> upload --> getting database issues when admin uploads big file or zip file with big size like 1 GB
- 11:13 AM Sakoon - Counsellor Bug #12858 (Resolved): When a booking is cancelled by the user OR Counsellor marked as leave himself, then the corresponding time slot on the Counselor Availability Details page is still shown as "Booked" (in red color).
- 10:02 AM Sakoon - Counsellor Bug #12861 (Resolved): Calendar view - Keep "C" capital for calendar View button. Check screenshot
02/20/2025
- 06:33 PM Sakoon - Admin Bug #12863 (Feedback): Admin --> Availability list --> The counselor marked 2 days of sick leave but the admin side shows only one day
- Issue Description:
suggestion: The counselor marked 2 days of sick leave but the admin side shows only one day, N... - 06:19 PM Sakoon - Admin Bug #12862 (Closed): Dashboard - Keel Sakoon "S" capital & select "S" capital. check screenshot
- !clipboard-202502201818-nlayp.png!
- 06:17 PM Sakoon - Counsellor Bug #12861 (Closed): Calendar view - Keep "C" capital for calendar View button. Check screenshot
- !clipboard-202502201817-gt8iv.png!
- 06:15 PM Sakoon - Client Bug #12860 (Closed): No option is there to upload profile pic of client user. Checked on client portal & admin panel also
- !clipboard-202502201815-6pkk2.png!
- 06:13 PM Sakoon - Admin Bug #12818 (Closed): Admin --> Appointment --> Change table header name --> Change "Guest Type" to "Appointment Type"
- this issue has been fixed!
!clipboard-202502201813-m0yia.png!
!clipboard-202502201813-zfo7e.png!
- 10:34 AM Sakoon - Admin Bug #12818 (Resolved): Admin --> Appointment --> Change table header name --> Change "Guest Type" to "Appointment Type"
- 06:13 PM Sakoon - Counsellor Bug #12859 (Resolved): My Booking list - client default profile pic showing. Please remove it
- !clipboard-202502201812-brgza.png!
- 06:02 PM Sakoon - Admin Bug #12811 (Reopened ): Admin --> profile --> Contact number should be" Min6-11Max "numeric character
- Not fixed! admin is unable to update her profile with valid number
!clipboard-202502201802-ajyru.png!
- 10:25 AM Sakoon - Admin Bug #12811 (Resolved): Admin --> profile --> Contact number should be" Min6-11Max "numeric character
- 06:01 PM Sakoon - Counsellor Bug #12858 (Closed): When a booking is cancelled by the user OR Counsellor marked as leave himself, then the corresponding time slot on the Counselor Availability Details page is still shown as "Booked" (in red color).
- !clipboard-202502201759-fgdas.png!
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- 05:59 PM Sakoon - Admin Bug #12813 (Closed): Admin --> Login --> Dashboard --> Past Appointment --> getting database issue when admin clicks on view All button
- Fixed!
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- 10:28 AM Sakoon - Admin Bug #12813 (Resolved): Admin --> Login --> Dashboard --> Past Appointment --> getting database issue when admin clicks on view All button
- 05:58 PM Sakoon - Admin Bug #12857 (Closed): Admin --> Login --> Dashboard --> Past Appointment --> Reset button is not working properly, after Reset all filter data should reset and loaded again.
- Issue Description:
Admin --> Login --> Dashboard --> Past Appointment --> Reset button is not working properly, af... - 05:50 PM Sakoon - Admin Bug #12815 (Closed): Admin --> appointment --> List --> Refund List --> Select Date filter --> Getting SQLSTATE[42S22] database issue when admin filters data with date-wise
- The issue has been verified and found that the issue is fixed!
https://prnt.sc/bFD8s80kDa7y
- 10:33 AM Sakoon - Admin Bug #12815 (Resolved): Admin --> appointment --> List --> Refund List --> Select Date filter --> Getting SQLSTATE[42S22] database issue when admin filters data with date-wise
- fixed
- 05:48 PM Sakoon - Admin Bug #12856 (Closed): Admin --> Login --> Appointment --> Refund List --> Start & End Date --> The date-wise data filter is incorrect and needs to be fixed.
- Issue Description:
The date-wise data filter is incorrect and needs to be fixed.
See attached screenshot/scre... - 05:21 PM Sakoon - Client Bug #12854 (Reopened ): Admin --> Login --> File Management --> Create New Files --> upload --> getting database issues when admin uploads big file or zip file with big size like 1 GB
- Issue Description:
getting database issues when admin uploads big file or zip file with big size like 1 GB
See... - 05:20 PM Sakoon - Client QUERY #12853 (Feedback): Appointment list - If appointment is cancelled by user itself then status of the appointment should be "Cancelled" instead of Refund request. We can show this Refund request under Action column
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- 05:16 PM Sakoon - Counsellor Bug #12836 (Resolved): Counsellor profile completion page - Bio field - Please upload your Bio. text should change to "Please enter your bio"
- 01:15 PM Sakoon - Counsellor Bug #12836 (Closed): Counsellor profile completion page - Bio field - Please upload your Bio. text should change to "Please enter your bio"
- !clipboard-202502201314-0311m.png!
- 05:12 PM Sakoon - Client Bug #12852 (Closed): Admin --> Client --> Sign up as a client -->Religion field is missing, when new clients Register for the first time, but on the admin side there is an option for "Religion" and it is mandatory
- Issue Description:
Religion field is missing, when new clients Register for the first time, but on the admin side ... - 05:09 PM Sakoon - Client Bug #12851 (Closed): Slot Shows as 'Already Booked' After Cancellation, Even Though It's Available for Rebooking
- An appointment was booked for 22 Feb, 2025, 14:00-15:00, but the client later cancelled it. After the cancellation, t...
- 05:03 PM Sakoon - Counsellor Bug #12842 (Resolved): When a counselor marks their availability as "Leave," the record should be removed from the availability list immediately. However, the record only disappears after refreshing the page
- 03:44 PM Sakoon - Counsellor Bug #12842 (Closed): When a counselor marks their availability as "Leave," the record should be removed from the availability list immediately. However, the record only disappears after refreshing the page
- !clipboard-202502201541-b69uf.png!
- 04:42 PM Sakoon - Counsellor Bug #12840 (Resolved): Clients - Book appointment for any client - This dropdown should not come if counsellor specialty is only for family.
- 02:53 PM Sakoon - Counsellor Bug #12840 (Closed): Clients - Book appointment for any client - This dropdown should not come if counsellor specialty is only for family.
- !clipboard-202502201445-xairx.png!
- 04:41 PM Sakoon - Admin Bug #12850 (Reopened ): Admin --> Client list --> delete any Client --> Check issue below
- Issue Description:
When a client is deleted by the admin, the client is already still logged into the website and ... - 04:34 PM Sakoon - Admin Bug #12849 (Closed): Client details - view personal details - Under Client Appointment Booking - Appointment Status Canceled ..spelling mistake . Correct canceled to "Cancelled"
- !clipboard-202502201633-ifufn.png!
- 04:32 PM Sakoon - Admin Bug #12848 (Closed): Client detail - view -Client Appointment Booking - Booking id missing. We can show booking id also with these details
- !clipboard-202502201631-hlpmh.png!
- 04:25 PM Sakoon - Client Bug #12847 (Closed): Appointment List - Tab name should replace Reschedule to "Rescheduled" & Cancel to "Cancelled"
- !clipboard-202502201625-fgrzq.png!
- 04:24 PM Sakoon - Client Bug #12846 (Closed): On dashboard there are 2 appointments showing one is cancelled(cancel due to counsellor marked as leave) and another is rescheduled. But if i check Appointment list only 1 booking showing under Rescheduled
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!clipboar... - 03:56 PM Sakoon - Counsellor Bug #12845 (Closed): My Booking List - List view - Add more column - Booking slot is still active . what does it mean?
- !clipboard-202502201555-b1cce.png!
- 03:47 PM Sakoon - Client Bug #12843 (Closed): Total Spending Amount Shows as 0 After Rescheduling Appointment.
- !clipboard-202502201540-zcv30.png!
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When I reschedule an appointment, the payment... - 03:20 PM Sakoon - Client Bug #12841 (Closed): When client goes to reschedule appointment what this text display Tick Clients:??
- !clipboard-202502201519-t4rjo.png!
- 02:46 PM Sakoon - Counsellor Bug #12837 (Resolved): Counsellor check own Availability details - Contact on - & Phone...remove & from here. Only Phone text should come
- remove &
- 01:20 PM Sakoon - Counsellor Bug #12837 (Closed): Counsellor check own Availability details - Contact on - & Phone...remove & from here. Only Phone text should come
- !clipboard-202502201319-a0jtx.png!
- 01:32 PM Sakoon - Counsellor Bug #12839 (Resolved): Counselor Can't Edit Booked Slots in Availability List. Already booked slots should not able to edit
- The counselorshouldn't able to edit already booked slots in the availability list. Once a slot is booked by a client,...
- 01:26 PM Sakoon - Admin Bug #12838 (Closed): Admin --> Login --> Dashboard --> Waiting List --> Please also display the counselor's name on the list for easy access by admin.
- Issue Description:
Suggestion: Please also display the counselor's name on the list for easy access by admin.
S... - 12:57 PM Sakoon - Admin Bug #12835 (Closed): Admin --> Login --> Dashboard --> Availability --> End date should arrive as per the counsellor's selection
- Issue Description:
End date should arrive as per the counsellor's selection
See attached screenshot/screen Rec... - 12:57 PM Sakoon - Counsellor Bug #12834 (Closed): My Booking - Calendar View - check any 1 booking showing 21DD Booking...what is DD here?
- !clipboard-202502201256-woyl7.png!
- 12:46 PM Sakoon - Client Bug #12833 (Closed): Special Offer - Book Appointment - Text "Available Today" should not come id no slot available. Check Search list page also...Available text & book Appointment shouldn't come
- !clipboard-202502201245-miela.png!
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- 12:44 PM Sakoon - Admin Bug #12832 (Reopened ): Admin --> Login --> Dashboard --> Appointment --> List --> Filter --> Check issue below
- Issue Description:
Suggestion: If the admin selects approve, complete, or cancel, the status column is missing in ... - 12:43 PM Sakoon - Client Bug #12831 (Closed): Recent Appointment Activity - Meeting Link is call if i click on it blank screen appears. Discuss with Dharmveer sir what we have to do in this case. If it's not video call then it shouldn't be clickable
- !clipboard-202502201241-fi8zp.png!
- 12:30 PM Sakoon - Client Bug #12830 (Closed): Invoice - Hide this taxed column....currently we are not taking any tax
- !clipboard-202502201229-1muiy.png!
- 12:23 PM Sakoon - Client Bug #12829 (Closed): Special offer - Booking Slots list - Showing Undefined Date & slots repeated on select again same slot time.
- !clipboard-202502201223-rrlww.png!
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- 12:17 PM Sakoon - Client Bug #12828 (Closed): I am searching for Couple but it shows family counsellor also
- !clipboard-202502201217-e6u6b.png!
- 12:15 PM Sakoon - Admin Bug #12827 (Closed): After adding special offer it should navigate to list page automatically
- !clipboard-202502201214-51ctl.png!
- 12:09 PM Sakoon - Client Bug #12826 (Closed): Assessment save successfully change to "Assessment saved successfully"
- !clipboard-202502201208-l3ayo.png!
- 11:45 AM Sakoon - Admin Bug #12825 (Closed): Admin --> Login --> Dashboard --> Select Dropdown Month --> Please explain the indicators used to understand the graph and their purpose.
- Issue Description:
Please explain the indicators used to understand the graph and their purpose.
See attached s... - 10:29 AM Sakoon - Admin Bug #12814 (In Progress): Admin --> Login --> Dashboard --> Appointment list --> clicks on Plus icon --> Designing issue ( this is not like good you can improve design for the same )
- shreya will looking this
- 10:14 AM Sakoon - Admin Bug #12809 (Resolved): When admin goes to edit coupon in end date it shows default August 33...please show current month/year date or selected date
- fixed
- 10:09 AM Sakoon - Admin Bug #12808 (Feedback): Admin check counsellor profile - there is no slot available in today's date but still shows text Available today. Remove this
- showing 20Feb2025
but no slot is available that's why showing Available Today
according to me is fine - 10:05 AM Sakoon - Admin Bug #12807 (Resolved): Counsellor has uploaded profile pic but when admin view counsellor profile in waiting list query here sakoon default pic is showing.
- fixed
02/19/2025
- 07:13 PM Sakoon - Counsellor Bug #12824 (Closed): Once an admin blocks a counsellor, the system should immediately log the counsellor out of the system instead of showing blank data. The counsellor should be informed that their account has been blocked.
- 07:04 PM Sakoon - Client Bug #12823 (Closed): Incorrect Error Message and Blank Data Displayed When Client’s Account is Deactivated
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When a cl... - 06:47 PM Sakoon - Client Bug #12822 (Closed): Appointment list > CSV file download > why £50" showing instead of "£50". ?
- !clipboard-202502191846-hbbtp.png!
- 06:39 PM Sakoon - Client Bug #12821 (Closed): Comma Incorrectly Displayed After Single Concern in Counsellor List on Booking Appointment Page
- !clipboard-202502191836-unp20.png!
When viewing the counsellor list on the booking appointment page, if there is onl... - 06:35 PM Sakoon - Client Bug #12786 (In Progress): Client --> Login --> Assessment Form --> phone Number field should be 6-11 digits and without country selection, Applicant is able to save the form while
- 02:54 PM Sakoon - Client Bug #12786 (Resolved): Client --> Login --> Assessment Form --> phone Number field should be 6-11 digits and without country selection, Applicant is able to save the form while
- Issue Description:
phone Number field should be 6-11 digits and without country selection, Applicant is able to sa... - 06:33 PM Sakoon - Client Bug #12820 (Closed): Check spelling of canceled in text "You have canceled the transaction!"...Correct to Cancelled and if payment failed in any case then there should be button to Go back to booking again
- !clipboard-202502191832-dzffr.png!
- 06:31 PM Sakoon - Client Bug #12819 (Closed): Book appointment - Check any counselor profile --it shows No availability Button with Available text. what does it mean? Remove Available text in this case
- !clipboard-202502191829-ehrdv.png!
- 06:29 PM Sakoon - Admin Bug #12818 (Closed): Admin --> Appointment --> Change table header name --> Change "Guest Type" to "Appointment Type"
- Issue Description:
Change "Guest Type" to "Appointment Type"
See attached screenshot/screen Record:
!clipboa... - 06:25 PM Sakoon - Client Bug #12817 (Closed): Book Appointment page > Search field > Search counselors by name placeholder text ... counselor spelling mistake. Correct to "Counsellor"
- !clipboard-202502191824-etxix.png!
- 06:25 PM Sakoon - Client Bug #12784 (Resolved): Client --> Login --> Dashboard --> Appointment List --> Cancel/pending/ Reschedule --> Remove the PDF option here also
- fixed
- 02:36 PM Sakoon - Client Bug #12784 (Closed): Client --> Login --> Dashboard --> Appointment List --> Cancel/pending/ Reschedule --> Remove the PDF option here also
- Issue Description:
Remove the PDF option here also
See attached screenshot:
!clipboard-202502191433-splth.pn... - 06:23 PM Sakoon - Client Bug #12783 (Resolved): Sign up As a Client --> Phone code and Terms & conditions should be mandatory
- fixed
- 02:29 PM Sakoon - Client Bug #12783 (Closed): Sign up As a Client --> Phone code and Terms & conditions should be mandatory
- Issue Description:
Phone code and Terms & conditions should be mandatory
See attached screenshot:
!clipb... - 06:20 PM Sakoon - Client QUERY #12816 (Feedback): Two Users Able to Book Appointment for Same Slot Date and Time Simultaneously
- !clipboard-202502191748-ypgqp.png!
Two users are able to book an appointment for the same slot date and time, even w... - 06:18 PM Sakoon - Admin Bug #12815 (Closed): Admin --> appointment --> List --> Refund List --> Select Date filter --> Getting SQLSTATE[42S22] database issue when admin filters data with date-wise
- Issue Description:
getting SQLSTATE[42S22] database issue when admin filters data with date-wise
See attached s... - 06:08 PM Sakoon - Client Bug #12781 (Resolved): If appointment is cancelled by Client or Counsellor anyone then text should come "Cancelled" instead of Cancel. Change this everywhere
- fixed
- 01:51 PM Sakoon - Client Bug #12781 (Reopened ): If appointment is cancelled by Client or Counsellor anyone then text should come "Cancelled" instead of Cancel. Change this everywhere
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- 06:07 PM Sakoon - Admin Bug #12814 (In Progress): Admin --> Login --> Dashboard --> Appointment list --> clicks on Plus icon --> Designing issue ( this is not like good you can improve design for the same )
- Issue Description:
Admin --> Login --> Dashboard --> Appointment list --> clicks on Plus icon --> Designing issue ... - 06:06 PM Sakoon - Client Bug #12780 (Resolved): Appointment list - After changing status message displayed "Status change successfully". It should be "Status updated successfully"
- fixed
- 01:48 PM Sakoon - Client Bug #12780 (Closed): Appointment list - After changing status message displayed "Status change successfully". It should be "Status updated successfully"
- !clipboard-202502191346-vnqwc.png!
- 05:45 PM Sakoon - Admin Bug #12813 (Closed): Admin --> Login --> Dashboard --> Past Appointment --> getting database issue when admin clicks on view All button
- Issue Description:
getting database issue when admin clicks on the view All button
See attached screenshot/scr... - 05:41 PM Sakoon - Counsellor Bug #12812 (Closed): "Messed Content Displayed in Counsellor Bio When Viewing Own Profile"
- !clipboard-202502191733-g0kl2.png!
When a counsellor views their own profile bio, the content appears merged and doe... - 05:40 PM Sakoon - Admin Bug #12811 (Closed): Admin --> profile --> Contact number should be" Min6-11Max "numeric character
- Issue Description:
Admin --> profile --> Contact number should be Min6-11Max numeric character
See attached sc... - 05:21 PM Sakoon - Admin Bug #12809 (Closed): When admin goes to edit coupon in end date it shows default August 33...please show current month/year date or selected date
- !clipboard-202502191720-ye3an.png!
- 05:16 PM Sakoon - Admin Bug #12808 (Feedback): Admin check counsellor profile - there is no slot available in today's date but still shows text Available today. Remove this
- !clipboard-202502191715-u3kms.png!
- 05:14 PM Sakoon - Admin Bug #12807 (Closed): Counsellor has uploaded profile pic but when admin view counsellor profile in waiting list query here sakoon default pic is showing.
- !clipboard-202502191713-mo7tm.png!
!clipboard-202502191714-ijnil.png!
- 05:08 PM Sakoon - Client QUERY #12806 (Feedback): Why text appeared Available if there is no slot available. This text & Book appointment button should not come if there is no more slot available for booking
- !clipboard-202502191707-lxvp5.png!
- 05:06 PM Sakoon - Counsellor Bug #12805 (Closed): Counsellor --> Login --> Dashboard --> Availability --> Add --> change the success messages
- Issue Description:
Add availability successfully change to "Availability added successfully" in case of update "Av... - 05:03 PM Sakoon - Client Bug #12804 (Closed): Payment details - After applying coupon button name should change to text "Coupon applied" and should have option to remove coupon & apply another
- !clipboard-202502191702-uksvh.png!
- 05:01 PM Sakoon - Client Bug #12803 (Feedback): Check why it shows negative slots(-3) and slot appeared only 1 . Check Counsellor sejal@yopmail.com
- !clipboard-202502191657-kak12.png!
Counsellor login - Availability screenshot
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- 04:40 PM Sakoon - Counsellor Bug #12802 (Closed): Counsellor --> Login --> Dashboard --> Payment --> Payment History --> Why another counselor's payment history is arriving when the counselor filter data with a date picker
- Issue Description:
Why another counselor's payment history is arriving when the counselor filters data with a date... - 04:36 PM PTCCB - Frontend Bug #12584 (Resolved): In the Registrar login, when checking the comment added by the inspector for any application, the approved time is displayed incorrectly. The inspector approved the application at around 3:40 AM (Guyana's time), but it shows as 7:38 AM.
- has handled from UI to print the date as per current live server not as per Gauyana
- 04:33 PM Sakoon - Counsellor Bug #12801 (Closed): Counselor --> Login --> Dashboard --> Profile --> Add account --> After deleted the added account I am getting white screen with some success code instead of redirect add account/profile page.
- Issue Description:
After deleted the added account I am getting white screen with some success code instead of red... - 04:23 PM PTCCB - Frontend Bug #12582 (In Progress): In the "All Applications Pending for Review" section, the Status column buttons show a hand cursor on hover, even though they are not clickable. The cursor should not change to a hand. It should be pointer
- 04:16 PM Sakoon - Client Bug #12800 (Closed): Counsellor has updated status to completed but client not getting status of Completed. There is no tab of completed where client can se his/her completed appointments. And for completed appointments meeting link still showing
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Check booking id #199 , #201 - 04:06 PM Sakoon - Counsellor Bug #12799 (Closed): Counsellor --> Login --> Dashboard --> Profile Edit --> professional Details section --> Please mention the file format and which type of document counselor can update because in the profile counsellor is able to update pdf file.
- Issue Description:
professional Details --> Please mention the file format and which type of document counselor ca... - 04:01 PM Sakoon - Counsellor Bug #12798 (Closed): Slot Deletion and Multiple Booking Issues When Counsellor Books Appointments on Behalf of Client
- When a counsellor attempts to book an appointment on behalf of a client, the following issues occur:
Slot Deletion... - 03:55 PM Sakoon - Counsellor Bug #12797 (Closed): Counsellor --> login --> Profile --> Edit profile --> contact number field should be 6-11 Numeric digits along with Date of birth should not be in future
- Issue Description:
contact number field should be 6-11 Numeric digits along with Date of birth should not be in fu... - 03:50 PM Sakoon - Client Bug #12796 (Closed): When Counsellor Booked slot on behalf of the client - email message displayed is incorrect. Please correct as per below-
- !clipboard-202502191547-w4qvb.png!
Booking Appointment at Sakoon - Peace of mind Change subject to "Appointment Conf... - 03:44 PM Sakoon - Counsellor Bug #12795 (Closed): Counsellor --> Login --> Dashboard --> Recent Appointment --> View all --> The reset button should also be included in the filter options.
- Issue Description:
The reset button should also be included in the filter options.
See attached screenshot/scre... - 03:38 PM PTCCB - Frontend Bug #12753 (In Progress): Mercury Query issued application - Unable to collapse it's expand already and then i have added new product. Now i am trying to collapse it but it doesn't work
- Resolved
- 03:37 PM Sakoon - Counsellor Bug #12794 (Closed): Counselor --> Login --> Dashboard -->Change the icons for all items marked in red on the left side menu list.
- Issue Description:
Change the icons for all items marked in red on the left side menu list.
See attached screen... - 03:37 PM Sakoon - Counsellor Bug #12793 (Closed): Booking Slots List Not Refreshing Correctly When Counsellor Views or Selects a Different another date slot
- !clipboard-202502191533-rw0ck.png!
Counsellor logs into their account and views their slot list.
Slots for 20th Feb... - 03:30 PM Sakoon - Counsellor Bug #12792 (Closed): Incorrect 'Available Today' Message Displayed on Counsellor’s Slot List When No Availability is Added for Today (19th Feb)
- !clipboard-202502191526-jeewp.png!
When a counsellor views their own slot list, the message "Available Today" is inc... - 03:25 PM Sakoon - Client Bug #12791 (Closed): Cancelled Booking email - Check spelling of "Cancelled". It should be "Cancelled" instead of Canceled
- !clipboard-202502191524-fllag.png!
- 03:23 PM Sakoon - Counsellor Bug #12790 (Closed): Counsellor Booking Slots List - Check how counsellor slots list increased for the same slot again and again. check video. There are 4 slots but it shows multiple repeated same again .
- !clipboard-202502191517-lrvlc.png!
URL-
https://sakoon.digitalnoticeboard.biz/counselor/client/list/968
- 03:05 PM Sakoon - Counsellor Bug #12789 (Closed): After updating appointment status no success message appeared. I am updating status from approve to Complete but no message displaying like Status Updated and status should be "Completed" after updating instead of complete
- !clipboard-202502191504-kwhhk.png!
- 03:03 PM Sakoon - Client Bug #12788 (Closed): Client --> Assessment form --> Personals Details --> Applicant is not able to update her/his profile after once submitted
- Issue Description:
Client --> Assessment form --> Personals Details --> Applicant is not able to update her/his p... - 03:01 PM Sakoon - Counsellor Bug #12787 (Closed): Counsellor & Client both - Bookings which has status approved should say "Approved" instead of Approve. Check everywhere
- !clipboard-202502191500-pdkbt.png!
!clipboard-202502191501-p9va5.png!
- 02:45 PM Sakoon - Client Bug #12785 (Closed): Client --> Login --> Profile --> Assessment Form --> Designing issue when I hit the submit button without filling
- Issue Description:
Designing issue when I hit the submit button without filling
See attached screenshot/screen... - 02:07 PM Sakoon - Counsellor Bug #12782 (Closed): Counsellor Able to Add Availability for Past Time Slots on Today's Date.
- !clipboard-202502191359-rvjqi.png!
The system should prevent counsellors from adding availability for times that hav... - 02:04 PM Sakoon - Client Bug #12778 (Feedback): After making payment by client - it says "You have canceled the transaction" .check video attached
- card no: 4242424242424242
09/34
123
try this - 01:23 PM Sakoon - Client Bug #12778 (Closed): After making payment by client - it says "You have canceled the transaction" .check video attached
- !clipboard-202502191319-fupcl.png!
- 02:02 PM Sakoon - Client Bug #12777 (Resolved): No Error Message Displayed When Clicking 'Book Appointment' Without Selecting a Slot
- fixed
- 01:18 PM Sakoon - Client Bug #12777 (Closed): No Error Message Displayed When Clicking 'Book Appointment' Without Selecting a Slot
- !clipboard-202502191316-xqqmp.png!
When the "Book Appointment" button is clicked without selecting any available slo... - 01:54 PM Sakoon - Counsellor Bug #12771 (Resolved): Sign up as a Counsellor & Client - No Validation for 'Agreeing' Checkbox – Users Can Register Without Consent
- fixed
- 12:16 PM Sakoon - Counsellor Bug #12771 (Closed): Sign up as a Counsellor & Client - No Validation for 'Agreeing' Checkbox – Users Can Register Without Consent
- !clipboard-202502191213-tqdgp.png!
Currently, users are able to proceed with the registration process as a counsello... - 01:42 PM Sakoon - Client Bug #12779 (Closed): Duplicate Appointments Due to Payment Error – Transaction Cancelled But Appointments Appear Multiple Times
- !clipboard-202502191337-yc8jd.png!
After booking an appointment and making payment, the system shows a "transaction ... - 01:22 PM Sakoon - Admin Bug #12774 (Resolved): Counsellor List - Incorrect Date Range Filter Behavior – User Registered on 19th Feb Not Displayed
- fixed
- 12:57 PM Sakoon - Admin Bug #12774 (Closed): Counsellor List - Incorrect Date Range Filter Behavior – User Registered on 19th Feb Not Displayed
- !clipboard-202502191253-fq8vc.png!
When applying a date range filter from 1st Jan 2025 to 19th Feb 2025, users who w... - 01:15 PM Sakoon - Admin Bug #12775 (Resolved): View Counsellor profile - Unnecessary Loader Running for Counsellor Profile When No Documents Are Uploaded
- fixed
- 01:03 PM Sakoon - Admin Bug #12775 (Closed): View Counsellor profile - Unnecessary Loader Running for Counsellor Profile When No Documents Are Uploaded
- !clipboard-202502191259-8fffe.png!
When viewing a counsellor's profile, the system displays a loader while checking ... - 01:07 PM Sakoon - Counsellor Bug #12776 (Closed): Counsellor profile approved email - Check issues below :
- !clipboard-202502191307-opmb5.png!
1. Your Profile has been Approve by Admin."
Mistake: "Approve" should be "Approv... - 12:47 PM Sakoon - Admin Bug #12773 (Closed): Cumulative Data on Dashboard Should Be Clickable and Navigate to Respective Pages
- !clipboard-202502191245-uzwzw.
Currently, the cumulative data displayed on the dashboard, such as "No. of Clients" o... - 12:31 PM PTCCB - Frontend Bug #12638 (In Progress): Missing Unit and Total Amount in Radioactive Gases Import License Application Download
- checked the issue may be due to unfille infor intiaaly first otherwise pdf has totalamount. we can sit again to verify
- 12:25 PM PTCCB - Frontend Bug #12642 (In Progress): Missing "Back" Button on View License Page to Return to Listing Page
- 12:25 PM PTCCB - Frontend Bug #12745 (In Progress): No option to go back from View license(import /export both) page. Add Back button
- 11:56 AM Sakoon - Admin Bug #12770 (Closed): Dashboard Count Confusion – Year Filter Missing and Dropdown Enhancement Needed. Discuss with Dharamveer sir if needed
- !clipboard-202502191151-emzv7.png!
On the dashboard, the counts for "No. of Counsellor" and "No. of Client" are disp...
02/18/2025
- 05:48 PM PTCCB - Admin Bug #12604 (In Progress): Registrar Not Notified After Inspector's Action on Radioactive Source/Refrigerant Gases Application
- 05:47 PM PTCCB - Admin Bug #12590 (In Progress): Mercury application >Inspector has approved one product and rejected another, but after this action, the Registrar is not receiving any email or notification regarding the product approval.
- 05:47 PM PTCCB - Admin Bug #12583 (In Progress): Ptccb Registrar login > Home page > 9 count showing in pending Requests but after linking to the page there are 17 records. please correct the count
- 05:47 PM PTCCB - Admin Bug #12588 (In Progress): Inspector login > Home > The total company count is showing as 33, but when linked to the list page, it shows a count of 36. The count on the home page should match the count on the list page.
02/14/2025
- 07:53 PM Lusgo AWS - Website Bug #12768 (Resolved): Ad Creator Login > Payment page > change the text to MOMS 25%
- 07:01 PM Lusgo AWS - Website Bug #12768 (In Progress): Ad Creator Login > Payment page > change the text to MOMS 25%
- 06:27 PM Lusgo AWS - Website Bug #12768 (Resolved): Ad Creator Login > Payment page > change the text to MOMS 25%
- !clipboard-202502141827-vml2v.png!
- 07:53 PM Lusgo AWS - Website Bug #12767 (Resolved): Website > ad creator Login > Not able to upload the video.
- 06:27 PM Lusgo AWS - Website Bug #12767 (In Progress): Website > ad creator Login > Not able to upload the video.
- 06:26 PM Lusgo AWS - Website Bug #12767 (Resolved): Website > ad creator Login > Not able to upload the video.
- !clipboard-202502141826-vsccm.png!
- 07:53 PM Lusgo AWS - Website Bug #12759 (Resolved): Screen should not jump when website is opened in mobile. Check the video link for reference.
- 06:26 PM Lusgo AWS - Website Bug #12759 (In Progress): Screen should not jump when website is opened in mobile. Check the video link for reference.
- 11:12 AM Lusgo AWS - Website Bug #12759 (Resolved): Screen should not jump when website is opened in mobile. Check the video link for reference.
- Video Link :- https://jmp.sh/z38lDbp0
- 06:30 PM PTCCB - Frontend Bug #11486 (Resolved): Applications > Product registration > Add product popup > Ensure correct spelling and add appropriate spaces between words
- resolved
- 06:26 PM Lusgo AWS - Website Bug #12757 (Closed): Ad Creator > Register new ad creator > Not able to send OTP.
- 11:01 AM Lusgo AWS - Website Bug #12757 (Resolved): Ad Creator > Register new ad creator > Not able to send OTP.
- 10:21 AM Lusgo AWS - Website Bug #12757 (Closed): Ad Creator > Register new ad creator > Not able to send OTP.
- !clipboard-202502141021-wy8ra.png!
- 06:20 PM Lusgo AWS - Website Bug #12758 (Resolved): Register new ad creator > enter otp > Not able to login and no message is displayed.
- 11:04 AM Lusgo AWS - Website Bug #12758 (Resolved): Register new ad creator > enter otp > Not able to login and no message is displayed.
- !clipboard-202502141104-vporj.png!
- 06:18 PM PTCCB - Frontend Bug #11498 (Resolved): Application > view any added product > delete & downward icon overlapping
- 06:01 PM Skilled Trades - Dev - 2025 Bug #12716 (Resolved): Push Notification Issue: Accepted Follow Request Appears, Rejected Request Doesn't Show on Notification Icon
- 06:01 PM Skilled Trades - Dev - 2025 Bug #12663 (Resolved): API > News Comment Screen > The screen doesn’t refresh automatically. Deleted comments stay visible until I go back or delete my own comment.
- 06:00 PM Skilled Trades - Dev - 2025 Bug #12610 (Resolved): Teamhelper Login > Create event of 6th of feb (2 days later) > not able to create event > displaying error.
- 05:51 PM PTCCB - Frontend Bug #12598 (In Progress): Query issued application >Action column> delete icon & status Query issued overlapping
- delete is now not present in case of queried no overlapping
- 05:16 PM PTCCB - Frontend Bug #12597 (In Progress): Product Application Page → Products Section → Action Column: The delete icon and expand/collapse icons are overlapping. Please correct the design
- resolved
- 05:09 PM Skilled Trades - Dev - 2025 Bug #12532 (Closed): Android > Team Leader Login > Teamlista > open details of admin team > Background image should be default. Check iOS for reference.
- 05:08 PM Skilled Trades - Dev - 2025 Bug #12518 (Closed): Android >No push is received to user and teamleader if Ok button is not tapped. Push should be received to the users when post is created.
- 04:37 PM Skilled Trades - Dev - 2025 Bug #12518 (Resolved): Android >No push is received to user and teamleader if Ok button is not tapped. Push should be received to the users when post is created.
- 11:28 AM Skilled Trades - Dev - 2025 Bug #12518: Android >No push is received to user and teamleader if Ok button is not tapped. Push should be received to the users when post is created.
- This issue was closed... again its reopened
- 11:23 AM Skilled Trades - Dev - 2025 Bug #12518 (New): Android >No push is received to user and teamleader if Ok button is not tapped. Push should be received to the users when post is created.
- 04:53 PM Skilled Trades - Dev - 2025 Bug #12715 (Feedback): When a Team Leader sends news, events, or messages to a team, and a user leaves that team, the news disappears for that user. However, events and messages remain visible to the user even after leaving the team.
- 03:36 PM PTCCB - Frontend Bug #12643 (Resolved): Incorrect License Name Displayed on Radioactive Source License View Page & Downloaded License
- resolved
- 03:16 PM PTCCB - Frontend Bug #12608 (In Progress): Clicking on Company Name Logs Out Instead of Navigating to Profile Page
- rt now no profile page added but now wont log out
- 03:12 PM Skilled Trades - Dev - 2025 Bug #12666 (Feedback): Event List Page > The events are not in the same order on iOS and Android. They should be sorted by time, with the earliest event on the same date appearing at the top
- 02:59 PM PTCCB - Admin Bug #12628 (In Progress): Toxic chemical import license application > Track application > only date appeared . Status is missing while tracking...please check why it is showing like this
- Resolved
- 02:22 PM PTCCB - Admin Bug #12595 (In Progress): Mercury application: The company user added a comment while submitting the application, but the comment is not visible when viewed by the inspector or the company user
- resolved
- 01:05 PM Skilled Trades - Dev - 2025 Bug #12766 (New): TeamHelper login > Kalender > open detail of the event > Kommer and Kommer ej button should not come to the helper login as helper created the event.
- !clipboard-202502141305-fwb24.png!
- 12:59 PM Skilled Trades - Dev - 2025 Bug #12765 (New): TeamHepler Login > Create event > Change the message if no team is selected.
- !clipboard-202502141259-fa0ms.png!
- 12:54 PM PTCCB - Admin Bug #12591 (In Progress): Registrar's Comments Not Visible to anyone After approving the application
- not able to c such issue working fine comments displayed
- 12:44 PM Lusgo AWS - Website Bug #12756 (Resolved): Ad creator Register Page > Details of the condition and Datapolicy (Annonseringsvillkor & Datapolicy) not displaying.
- 10:09 AM Lusgo AWS - Website Bug #12756 (Resolved): Ad creator Register Page > Details of the condition and Datapolicy (Annonseringsvillkor & Datapolicy) not displaying.
- !clipboard-202502141008-oyy48.png!
!clipboard-202502141009-bknus.png!
!clipboard-202502141012-nokqo.png!
- 12:36 PM PTCCB - Admin Bug #12609 (In Progress): Inspector Unable to See Company User's Comments on Raised Query Products
- checked working as per scnario
- 12:27 PM Skilled Trades - Dev - 2025 Bug #12764 (New): Message not getting deleted when deleting 2nd time
- 12:27 PM Skilled Trades - Dev - 2025 Bug #12763 (New): Login page > Glomt losenord > Artesall Losenord > Update the password after entering OTP > Login with the same password > It navigates to Update password screen again.
- 12:23 PM Skilled Trades - Dev - 2025 Bug #12762 (New): Change the role of the user to helper. > Login the helper, send message... message disappears after changing the role.
- 12:21 PM Skilled Trades - Dev - 2025 Bug #12711 (Feedback): In IOS there is no event displaying on Feb 2026 kalendar while in android it shows events. check screenshot attached for both
- 12:21 PM Skilled Trades - Dev - 2025 Bug #12709 (Feedback): Created next year event (Feb or March month 2026) by admin but not displaying on kalendar & event list page.
- 11:49 AM Skilled Trades - Android Bug #11851 (Closed): Registera > if email address is wrong then check error message it is saying url not found. It is email address not url. Please show proper error message
- 11:48 AM Skilled Trades - Android Bug #11846 (Closed): Login screen > seems banner streteched
- 10:57 AM PTCCB - Frontend Bug #12647 (Resolved): Can this amount be negative? Please make validation user cannot enter negative amount
- resolved
- 10:49 AM PTCCB - Frontend Bug #12755 (In Progress): Refrigerant Gases Import License Application - I am not saving the application but it still save & shows application In-Progress
- as in system when create a new application it will be autosaved when created
- 10:48 AM PTCCB - Admin Bug #11492 (Resolved): Check issue below on Approve Product Registration" application page .
- solved
- 10:46 AM PTCCB - Admin Bug #12603 (In Progress): Inspector/registrar login - Approval Without Comment Shows "Not Saved" Error
- done
- 10:27 AM PTCCB - Admin Bug #12751 (In Progress): APP/2411/0024 - Application has one query issued and one product is approved and 2 are pending to reviews in this case application status showing is In progress
- it is correct as per the flow till then inspector will not approve all products will be shown to him as one product h...
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